[Hiring] Certified Medical Assistant @Midi Health

Role Description

Midi is seeking a resourceful, professional and highly skilled Certified Medical Assistant to join our team! As a Certified Medical Assistant, you have a positive attitude both internally with your team and cross-functional partners and always treat patients with kindness and optimism. We lead with empathy and trust at Midi - we trust you to work independently with minimal supervision. Our Medical Assistant team is full of highly organized, detail-oriented, self-starters - we want our next hire to know what needs to be done and we trust that you will take the initiative to remove obstacles to get there!

• Maintain accurate patient records
• Demonstrate empathy and professionalism via all communication methods, including: phone, video, email, slack, text, and patient portal messages
• Complete a high volume of prior authorizations
• Perform clinical administrative functions within scope of certification
• Following provider instructions, demonstrates accurate, timely, and efficient follow through with pharmacy refills, obtaining, reporting and tracking of lab results, medical records, leaving phone messages, and responding to patient messages
• Remain in compliance with HIPAA, and protect all patient health information (PHI) in accordance with Federal and state regulation

Qualifications

• National Medical Assistant Certification (CMA or RMA) from NHA, AMT OR AAMA required
• Prior experience utilizing the CoverMyMeds system required
• Experience submitting prior authorizations for weight loss medications electronically and over the phone required
• 3+ years of experience as a Medical Assistant (post externship) - huge plus if you have telehealth and/or remote work experience!
• 2+ years of current ATHENA ONE outpatient EMR experience required (Must have used Athena in 2024 and 2025), 5+ years of overall EMR experience.

Requirements

• Work Hours: Monday-Friday:
• 9-5:30 Pacific Time
• 10-6:30 Eastern Time
• 11-7:30 Eastern Time
• 12-8:30 Eastern Time
• *includes a 30 minute, unpaid lunch break

Benefits

• Compensation: $22/hour, non-exempt
• Full Time, 40-hour work-week
• Fully remote, work from home opportunity!
• Benefits (medical, dental, vision, 401k)

Company Description

Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.