[Hiring] Certified Medical Assistant @UnityPoint Health

Role Description

In this impactful role, you will oversee and prioritize work queues for overdue and expiring patient orders and test results, manage patient communications, and process Regional Medication Prior Authorizations with accuracy and efficiency. You’ll collaborate closely with clinic teams to ensure timely follow-up and seamless coordination of patient care tasks. This is primarily a remote position, offering flexibility while making a meaningful difference in clinical operations. Workspace at a designated UnityPoint location may be available upon request, based on space availability.

• Demonstrate clinical competency in assigned duties
• Manage Epic In Basket workflows, including results, orders, and patient messages
• Complete delegated tasks within scope of licensure, certification, and competency
• Apply the nursing process (assessment, planning, intervention, evaluation) as appropriate
• Provide accurate, timely documentation in the electronic health record (EHR)
• Document patient and facility communications when managing task buckets
• Provide patient and family education as directed by provider
• Interpret lab and procedure results within scope and take appropriate next steps
• Maintain compliance with CLIA, OSHA, HIPAA, safety, and organizational policies

Qualifications

• High School Diploma/GED required
• At least one (1) year of computer data entry experience required
• One (1)+ year of experience in clinical experience in a medical office preferred
• Certified or Registered Medical Assistant through one of the following required:
  • National Healthcareer Association
  • American Association of Medical Assistants
  • National Center for Competency Testing
  • National Certified Medical Assistant
  • National Association of Health Professionals
  • American Registry of Medical Assistants
  • American Allied Health
  • American Medical Technologists
  • Certified Medical Administrative Assistant through the National Healthcareer Association
• Certified Basic Life Support through the American Heart Association required within 30 days of hire
• IA/IL Child Abuse Mandatory Reporter Training in state(s) where providing care required within 90 days of hire
• IA/IL Adult Dependent Abuse Mandatory Reporter Training in state(s) where providing care required within 90 days of hire

Benefits

• Paid time off
• Parental leave
• 401K matching
• Employee recognition program
• Dental and health insurance
• Paid holidays
• Short and long-term disability
• Pet insurance for your four-legged family members
• Early access to earned wages with Daily Pay
• Tuition reimbursement to help further your career
• Adoption assistance to help you grow your family