[Hiring] Case Manager @General Dynamics Information Technology

Role Description

GDIT is Your Place. Make it your own by discovering new ways to apply the latest technology and processes. Own your opportunity at GDIT and be a meaningful part of improving how agencies operate. Our work depends on an experienced OPTN Case Manager joining our team to support the Health Resources and Services Administration (HRSA).

The Health Resources and Services Administration (HRSA) aims to improve health outcomes by enhancing access to quality services, developing a skilled health workforce, and implementing innovative programs that benefit geographically isolated, economically or medically vulnerable populations. HRSA focuses on increasing health equity and strengthening local health systems through initiatives such as community health centers, the Organ Procurement and Transplantation Network (OPTN), the Ryan White HIV/AIDS Program, and support for maternal and child health.

The OPTN Case Manager serves as the primary coordinator for monitoring, compliance, patient safety, and performance improvement activities involving OPTN member institutions, including transplant hospitals, Organ Procurement Organizations (OPOs), and histocompatibility laboratories. This role is responsible for managing the complete case management lifecycle, including:

• Intake
• Triage
• Investigation
• Tracking
• Analysis
• Review
• Resolution
• Follow-up

The Case Manager collaborates with HRSA, OPTN committees, member organizations, and contractors to investigate potential policy violations, evaluate patient safety concerns, assess member compliance, and support corrective actions and process improvements.

The ideal candidate combines clinical expertise, case management experience, project coordination skills, strong analytical abilities, attention to detail, and the ability to effectively manage complex case reviews involving multiple stakeholders.

Qualifications

• Clinical Setting
• Employee Management
• Patient Care
• Regulatory Compliance
• 6+ years of related experience

Requirements

• Clinical degree required, such as:
  • Bachelor of Science in Nursing (BSN)
  • Registered Nurse (RN)
  • Medical Doctor (MD)
  • Doctor of Osteopathic Medicine (DO)
  • Physician Assistant (PA)
  • Other relevant clinical degree and licensure
• Minimum of six (6) years of experience in case management, clinical review, quality improvement, auditing, investigations, compliance, transplantation, or related healthcare operations.
• Demonstrated experience managing complex healthcare cases involving multiple stakeholders.
• Experience reviewing and interpreting clinical information and assessing potential patient safety concerns.
• Strong project coordination and organizational skills.
• Excellent written and verbal communication skills.
• Strong computer skills and demonstrated proficiency with:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Teams
• Ability to travel throughout the United States up to 15% of the time.
• Must be able to obtain and maintain a Public Trust clearance.

Benefits

• Comprehensive benefits and wellness packages
• 401K with company match
• Competitive pay and paid time off
• Full-flex work week to own your priorities at work and at home
• Award-winning culture of innovation
• Military-friendly workplace

Company Description

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.