[Hiring] Case Manager @Family & Children's Services

Role Description

The Case Manager is responsible for coordinating and providing care that is safe, timely, effective, efficient, equitable, and client-centered. The Case Manager will manage a caseload of clients and work to ensure they receive the necessary services and support to achieve optimal health and well-being. Services can take place in the individuals home, community, or in a facility. This role involves:

• Assessing clients' needs
• Developing care plans
• Coordinating services
• Advocating for clients' rights and needs

This position works with adults who have been diagnosed with a severe mental illness and/or co-occurring disorder.

Provide a variety of services for identified needs including but not limited to:

• Income (employment, SSI/SSDI benefits)
• Insurance
• Housing
• Vocational or educational needs
• Access to reliable transportation
• Food and clothing resources
• Activities of Daily Living including personal grooming and hygiene
• Substance use education and appropriate referrals
• Informal supports and leisure activities
• Crisis assessment and safety planning
• Referrals to legal services
• Educate (individual or group setting) a wide variety of skills related to topics such as: money management, symptom education and reduction, interpersonal relationships, maintaining a household, smoking cessation, etc.
• Provide crisis intervention and management as needed.
• Services range in intensity from monthly contact to weekly contact
• Provide services in-person or via telehealth platforms
• Meet clients where they are in terms of current mental health symptoms and treatment preferences
• Gather and complete all CCBHC data metrics as needed.
• To also include all duties and responsibilities outlined in primary CM core job description

Qualifications

• Case Manager III: Bachelor's Degree in any field + 6 months experience in a behavioral health field required
• Case Manager IV: Bachelor's Degree in Social Science field required
• Case Manager II: Must be a high school graduate or have a HS equivalent + 36 months experience in behavioral health field OR 60 hours college credit in any field + 12 months of behavioral health experience required
• Experience in the field of mental health, criminal justice, or community based social services required

Requirements

• Communication
• Decision Making
• Engagement
• Initiative and Accountability
• Interpersonal
• Learning
• Organizational Alignment
• Quality of Work

Knowledge/Skills/Abilities

• Adaptability: The ability to adjust to changing priorities, unexpected situations, and new challenges while remaining productive and effective.
• Interpersonal Skills: The ability to establish and maintain professional relationships with clients, families, caregivers, colleagues, and community partners.
• Initiative: The ability to work independently with limited supervision and produce results in a timely, accurate and meaningful manner.
• Cooperation: The ability to work effectively with others is important for successful multidisciplinary teamwork.
• Critical Thinking: The ability to solve complex problems and make informed decisions by objectively assessing information, evaluating available resources, considering multiple perspectives, and applying sound judgment.
• Multitasking: The ability to efficiently and effectively manage multiple tasks, projects, and responsibilities concurrently.
• Autonomy: Having the self-discipline to initiate and prioritize work, remain self-motivated, manage time independently, and ensure effective client care delivery with minimal direct oversight.

Certifications/Licenses

• ODMHSAS Case Manager II Certification, completed within 60 days of eligibility.
• Must possess a valid Driver License and satisfactory driving record to use agency and/or personal automobile to travel to locations other than primary office and/or for the transportation of clients.

Safety Sensitive Job Classification

This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the “safety-sensitive” classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children’s Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.

Benefits

• Current Payrate $55,000/year!
• Premium Medical, Dental & Vision Benefits with Zero Cost Options!
• Retirement Savings Program with up to 6% Employer Match
• Life Insurance, Short & Long Term Disability Benefits
• Employee Assistance Programs
• Up to 34 Paid Days Off 1st year!