[Hiring] Care Transitions Care Manager @TRILLIUM HEALTH RESOURCES

Role Description

Trillium Health Resources has a career opening for a Care Transitions Care Manager to join our team! The Care Transitions Care Manager provides comprehensive care coordination to support individuals transitioning between care settings and maintaining stability over time. This role assesses needs, develops care plans, and coordinates services across providers and community resources.

This position will serve as a member of the State Hospital integrated care team for the State Psychiatric inpatient setting. The Care Transitions Care Manager is expected to assess and respond to members’ health and safety when the Trillium Catchment is under a state of emergency or weather advisory.

On a typical day, you might:

• Engage members in the care coordination/care management process.
• Provide education about all available services, natural and community supports, treatment options, diagnosis, etc.
• Provide linkage to needed psychological, behavioral, educational, physical, and dental evaluations.
• Facilitate referrals for health-related services, community-based resources and social support services, and community reintegration supports.
• Evaluate the outcome of the care plan and reintegration supports.

Qualifications

• Must meet Qualified Professional (QP) status.
• Fully licensed by the NC governing board regulating Human Services professions; OR
• Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing with four (4) years of full-time experience with the MH/DD/SA population served; OR
• A graduate with a master’s degree in a human service field and one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience; OR
• A graduate with a bachelor's degree in a human service field and two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience; OR
• A graduate with a bachelor's degree in a field other than human services and four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience.
• If serving members with Long Term Services and Support (LTSS) needs, must have a minimum of two (2) years of prior LTSS and/or Home and Community Based Service (HCBS) coordination experience.
• The following immunizations are required: Fully vaccinated against Influenza, MMR, Varicella, and Tdap.
• Must have a valid driver’s license.
• Must reside in North Carolina in specified counties.
• Must be able to travel within a two (2) hour radius of the Trillium assigned region/location.

Requirements

• Proof of all required immunizations prior to start date or agreement to provide proof within 4 months of start date.

Benefits

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions.
• Health Insurance with no premium for employee coverage.
• Flexible Spending Accounts.
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year.
• NC Local Government Retirement Pension (defined-benefit plan).
• 401k with 5% employer match and immediate vesting.
• Public Service Loan Forgiveness (PSLF) qualifying employer.
• Quarterly stipend for remote work supplies.

Company Description

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.