[Hiring] Care Team Manager @Redirect Health

Role Description

Care Team Manager (RN) exists to lead and support Medical Assistants while providing clinical guidance to ensure care is delivered efficiently, accurately, and with compassion. This role serves as a critical bridge between clinical care and operations—helping teams deliver a seamless, high-quality experience for every member.

• Lead and develop a team of Medical Assistants, providing real-time support, coaching, and clinical guidance
• Partner closely with providers and care teams to ensure coordinated, efficient, and patient-centered care
• Support clinical decision-making and help guide teams through more complex or sensitive situations
• Improve how care is delivered by identifying gaps, removing friction, and optimizing workflows
• Directly impact member experience by ensuring care is timely, accurate, and easy to navigate

Qualifications

• Active, unrestricted Registered Nurse (RN) license
• 3+ years of clinical experience (care coordination, triage, case management, or similar preferred)
• 2+ years of leadership or supervisory experience
• Strong clinical judgment and ability to guide care decisions
• Proven ability to coach, develop, and lead teams
• Excellent communication and problem-solving skills
• Comfortable working in a remote, tech-enabled environment
• A people-first mindset with a passion for helping others

Requirements

• Enjoys developing people and supporting clinical teams in real time
• Brings strong clinical judgment and is comfortable guiding others
• Thrives in a fast-paced, evolving, and highly collaborative environment
• Is comfortable balancing day-to-day team support with process improvement and problem-solving
• Takes ownership and follows through
• Wants their work to make a meaningful impact on both team performance and member care

Benefits

• $0 out of your paycheck and $0 when you need care
• $0 monthly premiums
• $0 to add your spouse or children
• $0 deductibles (we reimburse them)
• $0 out-of-pocket maximums
• This benefit alone can save families tens of thousands of dollars.
• Salary: $100,000-$110,000 per year
• FREE healthcare for you and your entire family
• Dental & Vision insurance
• Paid time off & sick time
• 401(k) access
• A mission-driven team that believes in doing the right thing

Company Description

If you’re looking for more than just a job—and want to help reshape how healthcare works for families—we’d love to hear from you.