[Hiring] Care Manager, Telephonic Nurse @CenterWell

Role Description

We are seeking a dedicated and compassionate Registered Nurse with a Bachelor of Science in Nursing (BSN) to join our team as a Care Manager, Telephonic Nurse 2. In this pivotal role, you will play a crucial part in our Patient Management Program, focusing on individuals with specialized and complex health conditions, including:

• Autoimmune disorders
• Pulmonary diseases
• Neuromuscular disorders
• Infectious diseases
• Cancer(s)
• Other rare ailments

Your primary responsibilities will include:

• Assessing and evaluating the conditions of our members, with a particular emphasis on medication therapy, through telephonic interactions.
• Developing and implementing comprehensive care plans.
• Monitoring patient progress through regular assessments.
• Utilizing advanced telecommunication systems to provide medication education.

The ideal candidate will demonstrate:

• Strong clinical expertise
• Exceptional communication skills
• The ability to work independently while adhering to established protocols and guidelines

This position is a call center based environment with a set schedule:

• 10am-6:30pm EST three days a week (M-F)
• 11:30am-8pm EST two days a week
• Friday late night requirement on a rotation of 11:30am-8pm
• Saturday rotation hours of 8:30am-12:30pm EST
• Overtime as needed
• Holiday rotation including Martin Luther King Day, Memorial Day, Juneteenth, 4th of July, Labor Day, the day after Thanksgiving, and New Year's Day

Qualifications

• Bachelors of Science in Nursing (REQUIRED)
• 3 - 5 years of clinical acute care experience as an RN
• Licensed Registered Nurse (RN) in the appropriate state with no disciplinary action
• Must live in OH, KY, FL, AZ, TX
• Comprehensive knowledge of Microsoft Office applications including Word, Excel, and Outlook
• Managed care experience
• Passionate about contributing to an organization focused on continuously improving consumer experiences
• Schedule adherence

Requirements

• Experience with care management and patient education for adult care
• Bilingual English/Spanish
• Auto Dialer Experience
• Occasional travel to Humana's offices for training or meetings may be required

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Many other opportunities

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, certifications, etc.

$71,100 - $97,800 per year

This job is eligible for a bonus incentive plan based upon company and/or individual performance.