[Hiring] Care Manager Behavioral Health @CVS Health

Role Description

Applies advanced clinical judgement to facilitate appropriate member physical health and behavioral healthcare. Implements strategy to assess and plan care, direct provider collaboration, and coordinate psychosocial wraparound services. Instructs the application of available resources to produce optimal, cost-effective outcomes.

Qualifications

• Case Management Experience
• Strong Customer Service Orientation and Problem Solving
• Excellent Communication/Telephonic Skills
• Excellent Motivational Interviewing Skills/ability to build rapport and trust telephonically
• Excellence in Documentation and respecting compliance/regulatory standards
• Highly Organized, remain self-driven without direct supervision
• Manage Time Effectively
• Achieve performance metrics
• Technology Proficiency
• Variable work schedules with ability to work 2 days weekly until 9pm local time
• Master's plus BH Clinical License in good standing with no restrictions required (LPC, LMFT, LCSW)

Requirements

• Two years Care Management experience (Preferred)
• CCM Certification (Preferred)
• Previous Experience in Managed Care Organization (Preferred)
• Master's Degree (Education)

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility

Company Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.