[Hiring] Care Advocate @GreyZone

Role Description

GreyZone Care Advocates serve as the lead clinical strategist and point of contact for a small caseload of medically complex clients. Each Advocate functions as the project manager of their client's case — driving the diagnostic and care coordination strategy, keeping the big picture in view, and managing and executing on the day-to-day tasks required to move a case forward. Advocates work in close, continuous collaboration with the rest of the GreyZone team, who supplement and support their work across nursing, physician advisory, and administrative functions.

This is fundamentally a team-based practice built on teamwork. No Advocate carries a case alone: cases are discussed, cross-checked, and advanced collaboratively, and Advocates are expected to communicate proactively with colleagues and leadership throughout the engagement.

GreyZone employs a refined, systematic methodology for complex diagnostic cases developed over years of practice. We seek Advocates who are curious, open to learning, and committed to applying our established workflows while integrating their clinical expertise. This role suits clinicians eager to enhance a proven process—not those seeking to replace GreyZone’s methodology with their own framework.

Qualifications

• Registered Nurse (RN), Advanced Practice Registered Nurse (ARNP/DNP/NP), Physician Assistant (PA), Physician (MD/DO), or Physical Therapist (PT/DPT).
• Clinical specialty experience in neurology strongly preferred; additional experience in immunology/rheumatology, gastroenterology, endocrinology, or cardiology is a plus.
• Prior experience with diagnostically complex, multisystem, or rare disease cases.
• Independent practice, case management, or patient advocacy experience is highly desirable.

Requirements

• RN, ARNP/DNP/NP, PA, MD/DO, or PT/DPT license in good standing. BCPA is a plus.
• Open to candidates located anywhere in the United States; candidates based in the Greater Seattle metro area are preferred, given occasional availability for in-person client meetings.
• Tech-savvy, with a private remote workspace: high-speed internet, secure network, a personal password-protected laptop not shared with others, and a direct personal phone line.
• Proficient with MS Office (Word, Excel, PowerPoint) and/or Google Workspace, and comfortable adopting GreyZone's case management and reporting tools.
• Willing to undergo a thorough background and license verification, including criminal background check.

Benefits

• Competitive hourly rate, commensurate with clinical background and experience.
• Engagement begins on a contract basis; benefits are not available under the contract structure.

Core Competencies

• Coachable and process-oriented: eager to learn and apply GreyZone’s diagnostic advocacy workflows using clinical expertise.
• Comfortable with ambiguity and diagnostic uncertainty, able to start strategic work without predefined answers.
• Resourceful and persistent, creatively overcoming obstacles and not deterred by initial setbacks.
• Strategic thinker with reliable task execution.
• Exceptional empathetic communication and clinical assessment skills.
• Strong project management: organized, meticulous, and able to handle multiple cases.
• Collaborative: shares information proactively and supports colleagues.
• Self-driven, accountable, flexible, and adaptable to changing clinical and family dynamics.
• High integrity and receptive to feedback within a close-knit team.
• Professional presence with the ability to maintain healthy client boundaries.