[Hiring] Cardiac Monitor Technician @Vital Connect Inc

Role Description

This role involves working both individually and as part of a team to ensure efficient and accurate interpretation of ECG data and delivery of data to Physicians and allied professionals while also exhibiting excellent conversational skills with Customers and Patients. This is a fully remote role.

• Analyze and interpret cardiac rhythms with proficiency and evaluate for notification criteria and proper documentation
• Receive inbound phone calls from Healthcare professionals or patients and utilize appropriate soft skills to ensure a quality interaction
• Create, review and send Notification Reports, Daily Reports and End of Use Reports as needed
• Follow the chain of command for review of challenging EKG rhythms before notifications or reports are delivered
• Meet quality and performance standards
• Follow all company and departmental policies and procedures
• Perform other duties and responsibilities as assigned

Qualifications

• High School Diploma or General Education Development (GED)
• Certified Rhythm Analysis Technician (CRAT) / Certified Cardio graphic Technician (CCT)
• 1 year of related experience preferred
• Training program certifying rhythm analysis training

Requirements

• Demonstrate a team centered and patient first initiatives with a positive attitude
• Knowledge of medical terminology specific to cardiology
• Ability to thrive in a fast-paced call center environment
• Effective verbal and written communication skills
• Ability to read and follow detailed instructions, maintain accurate records, and complete and produce quality reports
• Ability to follow procedures and learn support technology
• Ability to plan, organize, multi-task and adapt to priority changes
• Ability to use standard computers and basic office software
• Knowledge and usage of business English, spelling, grammar and punctuation
• Attention to detail
• Willingness to work overtime or extra hours as needed

Benefits

• The estimated hiring salary range for this position is $22/hr to $26/hr
• The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience
• This role is also eligible for a range of benefits including medical, dental and 401K retirement plan