[Hiring] Cantonese speaking Interpreter @Expansion International

Role Description

Expansion International is partnering with our client, a healthcare interpreting and language services provider, to build out a team of Medical Video Remote Interpreters across multiple languages, including Cantonese. This is a newly scaling programme, so we are recruiting a number of interpreters as our client grows its remote interpreting capacity across the US healthcare system.

The role sits fully remote and connects healthcare professionals with patients who are more comfortable communicating in a language other than English, primarily through video, with occasional over-the-phone sessions. This is a genuine route into a career in medical interpreting. Full training is provided, and previous professional interpreting experience is a bonus rather than a requirement, provided you can demonstrate strong bilingual fluency and a real understanding of what interpreting involves.

As a Medical Video Remote Interpreter, you will facilitate clear, accurate communication between English speaking healthcare providers and Cantonese speaking patients, without adding, omitting, or changing the meaning of what is said. Sessions take place on camera, so a professional presence and a dedicated, quiet workspace are essential. This is a client facing role. You will interact directly with patients and healthcare professionals in sensitive, and sometimes high pressure, medical situations, so composure, confidentiality, and cultural sensitivity matter as much as language skill.

Candidates go through a structured evaluation process (resume review, phone interview, recorded prescreen, a medical interpreting proficiency assessment, and a final interview), and successful candidates complete a foundations training programme before starting live sessions.

Qualifications

• Fluent, professional level verbal communication in both English and Cantonese.
• A genuine understanding of what medical interpreting involves, which can come from informal experience.
• Ability to interpret medical information accurately and completely in both languages.
• Willingness to complete a medical interpreting proficiency assessment as part of the selection process.
• Cultural responsiveness and comfort working within the US healthcare context.
• Strong professional reliability and sound judgement, with a customer service mindset.
• Comfort working with video conferencing platforms and adapting to new remote technology.
• A dedicated home workspace reserved for this role: a private, distraction-free room with a door that locks.
• Comfortable being on camera for the majority of each shift.
• Based in the Philippines and Malaysia, available to work remotely.
• Available to work night shift hours, aligned with US Eastern Time (ET); exact schedule to be confirmed.

Requirements

• Previous medical interpreting experience in a hospital, clinic, or healthcare setting (advantageous but not essential).
• Formal medical interpreter training, or a related certificate or degree (advantageous but not essential).
• National medical interpreter certification (for example CCHI or NBCMI), where available for the language (advantageous but not essential).
• Experience interpreting over video or telephone platforms (advantageous but not essential).
• Working knowledge of medical terminology in English and Cantonese (advantageous but not essential).

Benefits

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Equipment provided

Company Description

Expansion International is partnering with our client, a healthcare interpreting and language services provider.