[Hiring] Call Center- Pharmacist Consultant @Elevance Health

Role Description

The Call Center Pharmacist Consultant is responsible for supporting disease management programs and physicians care plans through drug therapy evaluation and consultation for program participants.

• Provides evaluation of member Rx needs and therapies through review of medication history to determine if medications are appropriate.
• Assesses member compliance with plan through direct contact with members and their physicians.
• Determines potential barriers to compliance and identifies solutions to overcome barriers.
• Ensures that members understand appropriate use of current prescriptions.
• Reviews medications with physicians when therapies do not meet national standards and counsels physicians around alternative medications.
• Serves as a resource to the clinical team in disease management and other clinical areas.

Qualifications

• Requires BA/BS in Pharmacy and a minimum of 2 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
• Current valid active and unrestrictive RPh license required.

Requirements

• May require response during non-standard hours.

Preferred Skills, Capabilities and Experiences

• PharmD preferred.
• Experience with direct patient counseling or education preferred.
• Call Center Experience is strongly preferred.
• The internet signal needs to reach your home through a cable wire or fiber optic cabling and not a wireless tower signal is strongly preferred.

Work Hours

• Monday - Friday, 12:00pm - 8:30pm EST.

Benefits

• Market-competitive total rewards including merit increases, paid holidays, Paid Time Off, and incentive bonus programs.
• Medical, dental, vision, short and long term disability benefits.
• 401(k) + match, stock purchase plan, life insurance, wellness programs and financial education resources.