Role Description
Join our mission to help transform healthcare delivery from reactive, episodic care to proactively managed patient care that prevents life-changing problems before they happen for patients with two or more chronic conditions. We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support.
The role of the Remote Chronic Care Manager will be to:
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Perform telephonic encounters with patients on behalf of our practice partners each month.
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Develop detailed care plans within our care plan templates in the electronic health record.
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Work part-time from home as independent contractors while complying with HIPAA privacy laws.
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Set your own hours and maintain flexibility to balance work and home life.
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Dedicate an average of 20-30 hours per week to care for assigned patients.
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Carry a patient panel of a minimum of 30-50 patients per calendar month within the first three months of assignment.
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Complete due diligence on 100% of assigned patients and billable encounters on 90% of patients each month unless patients are unable to participate due to health conditions.
Qualifications
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Graduates from accredited Schools of Nursing (LPN, LVN, RN, BSN, etc.).
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Current CALIFORNIA license to practice as an RN/LVN/LPN with no disciplinary actions noted.
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A minimum of two (2) years of clinical experience in Med/Surg, Case Management, and/or home health care, with a preference in cardiology.
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Hands-on experience with Electronic Medical Records and understanding of Windows desktop applications (Microsoft Office 365, Teams, Excel, etc.).
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Ability to exercise initiative, judgment, organization, time-management, problem-solving, and decision-making skills.
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Ability to quickly learn new technology through video tutorials and resources in a self-led environment.
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High Speed Internet (Minimum Download β 18mbps/Upload 6mbps) and Desktop or Laptop computer (Windows or Mac).
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Excellent verbal, written, and listening skills.
Requirements
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Ability to recognize condition-related warning signs.
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Organized, thorough documentation skills.
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Self-directed with the ability to prioritize responsibilities.
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Demonstrated time management skills.
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Clear diction and exemplary phone etiquette.
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Committed to excellence in patient care and customer service.
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Ability to troubleshoot minor technological issues related to remote working environment.
Benefits
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Streamlined technology for Chronic Care operations.
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Established and secure company since 1976, providing critical software solutions globally.
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Core Values that unite and guide us.
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Autonomous and Flexible Work Environments.
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Opportunities to learn and grow.
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Community Involvement and Social Responsibility.