Role Description
The position is responsible for installation, maintenance, servicing, and testing of high-quality medical device systems and system components. Up to 80% domestic travel is required for this role.
Qualifications
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Associates or technical degree required (or relevant experience)
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Bachelors degree in Biomedical Engineering is preferred
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Exceptional troubleshooting ability
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Physical ability to lift 50 pounds
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Mechanical assembly, able to work with tools
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Previous experience in a medical device company preferred
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Strong organizational and follow-up skills
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Ability to interface with multiple groups in the organization to resolve service issues
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Overall positive and optimistic attitude
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Technical writing skills are a plus
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Works well independently
Requirements
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Primary responsibility is to perform proper system installation, conduct system hardware and/or software upgrades, handle service repair calls, and complete regularly scheduled preventive maintenance service on medical systems
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Provide complete and accurate service records for submittal to Quality Management System
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Efficiently manage work related travel and relevant communication based on weekly schedule set forth by Field Service Manager
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Provide accurate and regular business expense reports, adhering to Company policy
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Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements
Benefits
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Medical and Prescription Drug Plans
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Dental Plan
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Vision Plan
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Health Savings Account (for High-Deductible Health Plans)
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Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
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Supplemental Life Insurance
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Short Term Disability (coverage varies by state)
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Long Term Disability
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Critical Illness, Hospital coverage, Accident Insurance
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MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
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401(k)