[Hiring] Behavioral Health Program Supervisor @Pokagon Band of Potawatomi Indians

Role Description

The Program Supervisor will be a versatile, self-motivated, results-oriented professional who is able to assist with managing a strong clinical team under the supervision/oversight of the Behavioral Health Program Manager. The Program Supervisor is involved with operational oversight and supervision to assigned clinical service staff that may include fully licensed therapists, therapist interns, and qualified mental health support staff. This position assists with managing and ensuring service quality and clinical documentation compliance while working closely with the Program Manager and team members to achieve the program's clinical and fiscal division goals and service outcomes.

• Provide overall direction, coordination, evaluation, coaching, and development of staff.
• Proactively address and resolve staff concerns and explore and implement methods and procedures for improving departmental workflow and service to Tribal Citizens.
• Supervise tribal community clinic behavioral health staff including scheduling, new case assignment, productivity, and setting expectations for meeting performance requirements.
• Provide direct and clinical supervision for assigned clinical personnel and other support staff.
• Provide clinical leadership and oversight for SUD programs, ensuring implementation of evidence-based practices.
• Supervise clinical groups and programs with timely communication of any barriers or concerns to Behavioral Health Program Manager.
• Guide effective implementation of strategic planning projects, and ongoing program quality management activities.
• Maintain an active caseload.
• Ensure clinical services are scheduled by the providers in the electronic records system and are delivered to clients weekly and in accordance with department policy.
• Monitor compliance with treatment services. Review “no show” and “cancellation” concerns and how to mitigate barriers to successful treatment.
• Share responsibility of closely monitoring the referral list.
• Provide guidance/supervision to assigned staff achieving below average treatment outcomes and consult with Program Manager regarding disciplinary action that may be warranted due to underperformance.
• Participate in monthly peer review and other quality improvement activities while working closely with Program Manager to ensure clinically sound documentation.
• Report all adverse incidents to the Program Manager immediately. Consult with Program Manager on any incident that requires external reporting.
• Involved with onboarding curriculum/training with new staff.
• Collaborate dynamically with integrated treatment teams, primary care physicians (PCPs), and psychiatric medical staff to maximize clinical and physical health integration.
• Ensure case management practices are utilized in accordance with tribal, federal, and state directives.
• Participate in data collection, data entry, and required reports and other related administrative paperwork in accordance with the program standards and grant compliance.
• Collaborate with Behavioral Health Manager on grant needs including; information gathering, proposals, and compliance requirements.
• Monitor HIPAA compliance and report breaches in accordance with corporate policy.
• Adhere to the requirements and regulations as set forth by the Department of Health and Human Services and LARA on clinical licensure.
• Establish relationships and communicate with clients, caseworker(s)/probation officers, family members, and staff.
• Maintain professional licensure as a behavioral health provider in good standing based on licensing requirements.
• Ability to alleviate stress and anxiety and be supportive of persons and work tactfully, collaboratively, diplomatically, and with the highest level of confidentiality required.

Qualifications

• Master’s degree in counseling, social work, or related behavioral science discipline required.
• Licensed Professional Counselor or Mental Health Professional credentials in the state of Michigan, Indiana, or another state with the ability to meet qualifications for licensing in Michigan if license is in another state required.
• Certified Alcohol and Drug Addiction Consultant (CADC) or equivalent or three (3) years of substance use counseling experience.
• Minimum of two (2) years clinical supervisory/mentoring experience and/or completion of Michigan’s 45 Hour Supervisor Training requirements with Approved Clinical Supervisor (ACS) certification within six (6) months of start date required.
• Experience with CARF Accreditation and Standards review preferred.

Requirements

• Pokagon Band Preference Code applies.
• Work is generally sedentary in nature and will frequently require sitting, however standing and walking will occasionally be necessary.
• Frequently required to talk and hear.
• General office environment. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
• Opportunities for Telehealth Work upon approval.
• Local travel may be required, so the ability to travel as needed.

Competencies

• Fostering Communication
• Using Information Technology
• Relationship Building
• Acting with Empathy and Compassion
• Teamwork
• Quality Focus
• Exemplifying Integrity