[Hiring] Behavioral Health Clinician – Crisis Assessment & Care Navigation @Lyra Health

Role Description

As a Behavioral Health Clinician, you’ll be doing the important, meaningful work of managing crises, providing in-the-moment phone support to clients with complex behavioral health issues, ensuring client safety, and connecting clients to high-quality, evidence-based providers and facilities. This position does not involve providing in-person services or therapy but instead focuses on supporting clients in connecting to care, exclusively by phone and email.

This role may be for you if you are:

• An excellent written and verbal communicator
• An ace at time management
• Skilled with crisis management
• Passionate about connecting individuals to excellent care

It’s important that you’re comfortable adopting new technology platforms and have a growth mindset. We’re all here for the same goal: to improve access to the highest quality mental health care for our clients–when they need it most.

You must be able to work the following shift(s):

• Tuesday - Saturday 9:30am - 6pm PST
• Sunday - Thursday 9:30am - 6pm PT

Weekends include a 10% shift pay differential!

This role's internal title is: Clinical Care Navigator. The position can be carried out fully remote/virtually. Remote candidates must be physically located within the United States.

Responsibilities

• Using evidence-based interventions, skillfully manage client crises, providing brief risk assessment, safety planning, and de-escalation with the goal of connecting the client to treatment.
• Identify roadblocks to clinical care options for our clients using Lyra’s proprietary software and other methods to connect clients to the ideal treatment, based on specific needs and preferences.
• Independently manage a caseload of complex, multi-need clients.

Qualifications

• Master’s degree in clinical social work or equivalent; LCSW or equivalent independent clinical licensure is required (e.g. LMFT, LPC, LPCC, etc) or a Bachelor's degree in nursing (RN).
• Must have 2+ years psychiatric intake, assessment RB, other related experience.
• Must have 2+ years post license experience (EAP/clinical call center experience preferred).
• Significant experience managing high-risk clinical situations (e.g., suicidality, mandated reporting).
• Bilingual, Spanish-speaking candidates strongly preferred (but not required).
• Must be a full-time resident of the United States; work cannot be completed from outside the United States.

Requirements

• $38.65 - $38.65 an hour

Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
• Lyra for Lyrians; coaching and therapy services
• Competitive time off with pay policies including vacation, sick days, and company holidays
• Paid parental leave
• 401K retirement benefits
• Monthly tech allowance
• We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!