[Hiring] Behavioral Health Charge Entry Specialist @Athra Systems

Role Description

We are seeking a detail-oriented Remote Behavioral Health Charge Entry Specialist, responsible for ensuring all patient visits are entered into the Practice Management System with appropriate and accurate ICD-10 and CPT codes, navigating multiple EHR systems and insurance portals. This role requires high independence, strong self-management, and a commitment to maintaining HIPAA compliance in a remote setting.

Key Responsibilities

• Charge Entry & Batching: Create charge batches from provider paperwork and accurately enter demographic and charge data into the Practice Management system.
• Verification & Eligibility: Use multiple insurance portals and EHRs to verify patient information and perform eligibility/benefit checks (EVOB).
• Quality Assurance: Review and verify insurance claims for accuracy and completeness before submission to optimize reimbursement processes.
• Virtual Collaboration: Work closely with administrative staff, medical personnel, and the billing team via Zoom and chat to resolve discrepancies and billing issues.
• Compliance: Maintain strict confidentiality and adhere to all company protocols regarding VPN usage and Protected Health Information.

Qualifications

• High school diploma or GED preferred.
• Prior experience in healthcare billing or a remote administrative capacity is preferred.
• Proficiency with Microsoft Excel, Google Drive, and basic troubleshooting of home internet/connectivity.
• Basic understanding of Behavioral Health CPT and ICD-10 coding and insurance authorization processes.
• Strong attention to detail, ability to multi-task, and a proven ability to meet high-volume productivity quotas independently.

Requirements

• A dedicated, quiet, private workspace free from distractions.
• High-speed, reliable internet connection capable of supporting dual-monitor setups.
• Proven ability to handle sensitive patient data without direct physical supervision.

Benefits

• Competitive salary commensurate with experience.
• Full technology suite provided (Laptop and multiple screens).
• Employer paid health, vision, and dental insurance for the employee.
• Benefits effective one day one of employment.
• Retirement plan with employer contribution.