[Hiring] Behavioral Health Care Coordinator / Scheduler @Ennoble Care

Role Description

The Behavioral Health Care Coordinator/Scheduler plays a critical role in supporting the Collaborative Care Model (CoCM) by:

• Coordinating patient appointments
• Managing provider and Behavioral Health Care Manager (BHCM) schedules
• Conducting patient outreach
• Ensuring timely follow-up care

This position serves as a central point of communication between:

• Patients
• BHCMs
• Primary care providers
• Psychiatric consultants
• Caregivers
• Community resources

The ideal candidate is highly organized, detail-oriented, customer-service focused, and passionate about improving access to behavioral health services.

Qualifications

• High school diploma or equivalent
• Minimum 1 year of scheduling, care coordination, healthcare administration, or customer service experience
• Strong organizational and time management skills
• Excellent verbal and written communication abilities
• Proficiency with Microsoft Office and electronic health record systems
• Ability to manage multiple priorities in a fast-paced environment

Requirements

• Experience in behavioral health, primary care, case management, care coordination, or population health (preferred)
• Knowledge of the Collaborative Care Model (CoCM) (preferred)
• Experience conducting patient outreach and engagement activities (preferred)
• Associate or bachelor’s degree in healthcare administration, social services, psychology, or related field (preferred)

Benefits

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity
• Paid Time Off
• Paid Office Holidays
• Paid Sick Time for all employees
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!