[Hiring] Associate Director, Pharmacy Informatics @UnitedHealth Group

Role Description

The Associate Director of Pharmacy Informatics leads enterprise pharmacy informatics strategy and delivers technology-enabled solutions that improve medication safety, clinical effectiveness, affordability, and care-team workflows. The role develops, configures, tests, implements, and supports medication-related EHR tools; translates data into actionable insights; and leads cross-functional initiatives from design through launch. This leader partners with clinical, technology, operational, executive, governance, and vendor stakeholders; chairs the pharmacy subcommittee of the EHR Governance Clinical Steering Council; and supports annual business planning and end-to-end pharmacy program design.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Lead pharmacy informatics strategy and execution across national, regional, and local teams, aligning initiatives with enterprise priorities and customer needs.
• Oversee the design, build, configuration, testing, implementation, troubleshooting, and ongoing support of medication-related EHR programs, clinical decision support, and medication record methodology.
• Develop technology solutions that improve medication safety, clinical effectiveness, cost efficiency, and care-delivery workflows.
• Use data and partner with analysts to develop interactive dashboards, define key performance indicators, identify opportunities, and measure clinical and business value.
• Lead complex, cross-functional projects through scope definition, risk mitigation, issue resolution, implementation, and on-time, in-scope launch.
• Provide advanced pharmacy informatics expertise and operational support to clinical, technology, business, and executive partners.
• Present recommendations, project status, anticipated outcomes, and performance results to senior leaders and EHR governance bodies; influence adoption of new ideas, products, and approaches.
• Chair the pharmacy subcommittee of the EHR Governance Clinical Steering Council and maintain project knowledge and best practices.
• Partner with external vendors and service providers to define scope and performance expectations, including collaboration with Surescripts on quality and real-time pharmacy benefit initiatives.
• Coach and mentor team members while fostering effective collaboration in a matrixed environment.

Qualifications

• Doctor of Pharmacy (PharmD).
• Current, unrestricted pharmacist license in the state of residence.
• 5+ years of experience as a clinical pharmacist, including pharmacy operations and Pharmacy & Therapeutics experience.
• 5+ years in a clinical informatics role, including development of electronic medical record tools and medication-management solutions.
• 3+ years of experience with medication software configuration, testing, and implementation.
• 3+ years of experience working in Epic EHR, with solid proficiency.
• 3+ years of professional project management experience.
• Experience communicating effectively with diverse stakeholders, building professional relationships, resolving problems, managing competing priorities, and maintaining accuracy in work products.

Preferred Qualifications

• ASHP-accredited residency and PGY2 pharmacy informatics residency.
• Epic certification.
• Experience in an ambulatory care setting.

Competencies

• Advanced analytical and technical skills, including the ability to translate data into recommendations and communicate project return on investment.
• Demonstrated ability to work autonomously, prioritize competing demands, and lead complex initiatives in a matrixed environment.

Requirements

• *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.