[Hiring] Associate Director, Medical Strategic Operations @Sumitomo Pharma America, Inc.

Role Description

This position reports to Sr. Director, Medical Strategic Operations and is part of Medical Affairs, which will focus on Operations from a Field Medical perspective. The role is responsible for all aspects of operations for Field Medical.

• Guide and ensure the implementation of an effective Field Medical organization in the United States.
• Provide a strategic framework for alignment of Field Medical and operations to support consistency in execution across the field medical teams.
• Create efficiencies and consistencies through central operations for field medical:
• Optimize communications to convey important information across teams.
• Optimize processes for teams such as value metrics, measures of impact, and insights.
• Identify future capabilities required for customer engagement in the changing landscape.
• Provide guidance and advisement to cross-functional programs and projects.
• Participate in field visits with MSLs to obtain insights and leverage customer-centric strategies and services.
• Responsible for maintaining, updating and educating field medical colleagues on the working practice document (WPD), ensuring activities are adherent to policies and processes.
• Partner and collaborate with relevant internal stakeholders on implementation of medical initiatives.
• Onboard and train new hires on non-therapeutic topics, policies and Veeva CRM.
• Provide guidance and counsel to Field Medical associates and stakeholders to ensure all activities are conducted according to policies and standards.
• Ensure the identification and implementation of effective field-related technology/digital/IT enablers and lead technology enhancements.

Additional Responsibilities:

• Partner with the Congress Lead to support the execution of medical activities at congresses for all therapeutic areas.
• Focus on pre-planning, strategic targeting, diversified engagement, efficient tool utilization, maximizing on-site time, and thoughtful debrief and follow-up.
• Partner with Strategic Operations Lead on special initiatives requiring cross-functional collaboration and alignment.
• Support other colleagues across Strategic Operations to balance workload during peak times to include statement of work (SOW) development, contracting, purchase order requests, and accurate financial reporting.

Qualifications

• Strong project leadership, project management, and time management skills.
• Excellent communication and diplomacy skills.
• Clinical experience or strong scientific research background in Urology, Women’s Health, or Oncology.
• Deep experience in systems, including Veeva CRM is required.
• Understanding of drug development and product lifecycle.
• Ability to translate HCP insights into themes and actions.
• Demonstrated ability to work cross functionally and cross collaboratively.
• Demonstrated ability to lead strategically, drive performance, build alignment, inform, negotiate and collaborate.
• Commitment to continuous improvement and high performance.
• Applies an agile mindset to adapt quickly to evolving therapeutic landscapes, scientific data, and organizational priorities.
• Proven enterprise mindset including innovative, solution-oriented, critical thinking with a performance driven approach.
• Ability to work across multiple therapeutic areas.
• Experience in congress planning activities.
• Experience in vendor management.

Requirements

• Bachelor’s degree in science/healthcare/business required, advanced degree preferred (PharmD, PhD, MS).
• Minimum 8+ years of pharmaceutical industry-based Grants (sponsorships, medical education) and/or Medical Affairs operations related to biopharmaceutical functions.
• Ability to travel.
• Primarily remote role with periodic on-site meetings in office. Must be able to travel domestically and internationally as needed.

Benefits

• Base salary range for this role is $175,900.00 - $219,900.00.
• Opportunity for merit-based salary increases.
• Short incentive plan participation.
• Eligibility for our 401(k) plan.
• Medical, dental, vision, life and disability insurances.
• Robust time-off policy includes flexible paid time off, 11 paid holidays, and additional time off for a shut-down period during the last week of December.
• 80 hours of paid sick time upon hire and each year thereafter.