[Hiring] Associate Director, Clinical Services @Covenant Living Communities and Services

Role Description

The Associate Director, Clinical Services position is the central office resource for community personnel related to clinical operations in both Skilled Nursing and Assisted Living. This position will develop, facilitate, implement, and maintain healthcare operations, clinical, regulatory, and financial standards for the assigned region. The Associate Director fosters a culture of delivering high-quality resident care, operational efficiency, staff development, and regulatory compliance.

This position requires 50% travel to assigned communities within the Covenant Living portfolio. Position can work remotely from home base when not traveling.

Major Responsibilities

• Ensuring Quality and Compliance:
  • Implementing and maintaining clinical policies and procedures.
  • Ensuring compliance with healthcare regulations.
  • Overseeing quality assurance programs.
  • Collaborating with the Associate Vice President of Healthcare Regulation, Compliance, and Quality.
  • Reviewing and assisting in the development of guidelines to adhere to regulatory directives.
  • Monitoring, auditing, and validating practices.
  • Ensuring timely completion of required documentation.
  • Providing oversight of resident care and adherence to customer service philosophy.
• Strategic Planning:
  • Developing and implementing clinical programs and initiatives.
  • Monitoring staffing levels and PPD performance.
  • Driving key performance indicators (KPIs): occupancy, staffing, clinical outcomes, financial performance, and resident satisfaction.
• Collaboration and Communication:
  • Working with other departments and stakeholders to enhance patient care.
  • Supporting SNF and AL sales and outreach goals.
  • Collaborating with other central office leaders to ensure smooth community operations.
• Resource Management:
  • Managing clinical budgets, resources, and supplies effectively.
  • Optimizing reimbursement processes and ensuring compliance.
• Clinical Staff Oversight:
  • Guiding, mentoring, and being involved with clinical staff.
  • Participating in the interview process for healthcare leaders.
  • Providing oversight and onsite community support when key leadership is absent.
  • Facilitating the orientation and onboarding of new healthcare leaders.
• Partnering with Community Leaders:
  • Investigating suspected abuse allegations and resident injuries.
  • Reporting occurrences and completing root cause analysis.
  • Assisting in coordinating action plans to minimize liability and risks.
  • Co-authoring employee performance improvement documents.
• Training and Learning:
  • Acting as the central office resource for healthcare training and learning curriculums.
  • Identifying and coordinating the need for clinical consultants.
• Licensure Surveys:
  • Supporting communities prior to, during, and following annual licensure surveys.
  • Reviewing survey reports and community plans of correction.
• Performing other duties as assigned.

Qualifications

• A bachelor's degree in nursing preferred.
• Current State Licensure as a Registered Nurse in one or more states required; RN licensure in all areas of regional assignment preferred.
• ANCC certification preferred.
• RAC-CT certification preferred.
• Infection Control certification preferred.
• Extensive clinical experience (5+ years) and leadership experience (5+ years) within a healthcare setting.
• Proven ability to manage and motivate clinical staff.
• Demonstrated ability to develop and implement clinical programs and initiatives.
• Experience with training plan curriculums a plus.

Knowledge, Skills, and Ability

• Strong knowledge of healthcare regulations, policies, and procedures.
• Excellent communication, interpersonal, and leadership skills.
• Strong analytical and critical thinking skills.

Physical Requirements

• Regular, predictable attendance is required.
• Sufficient physical ability and mobility to work in an office/community setting.
• Ability to stand or sit for prolonged periods of time.
• Ability to occasionally stoop, bend, kneel, crouch, reach, and twist.
• Ability to lift, carry, push, and/or pull light to moderate amounts of weight up to 50 lbs.
• Ability to operate various equipment based on department and weather conditions.
• Engaging in repetitive movements of wrists, hands, and fingers.
• Clarity of vision for near and far visual acuity.
• Ability to recognize features as well as observe peripheral vision.

Compensation

Pay Range: $113,689.00 - $197,170.00 per year. A reasonable estimate of the pay range for this position is $113,689.00 - $197,170.00 per year.

Benefits

• Medical, dental, and vision insurance.
• Employer paid group term life and disability.
• Paid Time Off (PTO) & six paid holidays.
• 403(b) with a 3% employer match.
• Fitness center use at most facilities.
• Various voluntary benefits: Life, AD&D, Tuition assistance and scholarships, Employee assistance program, Legal services, home/auto insurance, discount purchasing program, Pet Insurance.