[Hiring] Assistant Pharmacy Manager @BioScript Solutions

Role Description

The Assistant Pharmacy Manager supports clinical practice directly with patients, overseeing the general workflow of the pharmacy (including managing team members), and occasionally business/relationship development in the specialty space.

Your Mission:

• Supervision and training of the pharmacy team.
• Assists the Pharmacy Manager in overseeing all day-to-day operations of the pharmacy, including workflow management, overseeing inventory and other processes, and controlling, preparing, and dispensing specialty medications.
• Ensure excellence in all patient and stakeholder touch points.
• Enhance productivity within pharmacy staff by delegating tasks and overseeing the quality of work.
• Contribute to the Staff Pharmacist workflow.
• Ensure the pharmacy operates in accordance with the guidelines of the College of Pharmacists and Health Canada.
• Ensuring documentation is completed and submitted during the shift, including Post Infusion Feedback Reports, Incident Reports, Adverse Event reports, Product Quality Complaints, etc. as per SOPs and general policies.
• Reviews new protocols/procedures/information and Communications regularly to ensure pharmacy practice is up to date.
• Ensures related duties required to achieve the Cold Chain standards for all Biologics and specialty drug products stored and shipped by the pharmacy are consistently and rigorously maintained.

Leadership Responsibilities:

• Provides clear direction, sets measurable goals, and holds team members accountable for performance and results.
• Coaches, develops, and supports team members through regular feedback, performance reviews, and career development planning.
• Fosters a high-performing, inclusive team culture that aligns with company values and business objectives.

Qualifications

• Post-secondary education or equivalent experience.
• Currently licensed to practice Pharmacy in the applicable province.
• Minimum of 1 year of pharmacy and people management experience.
• Experience working or managing in a specialty environment is considered a strong asset.
• Proficient in MS Excel, Outlook (Email), and Word.
• Exemplary customer service skills in dealing with patients, physicians, and our clients.
• Strong written and verbal communication skills.
• Able to work autonomously with little supervision as part of a larger remote team.
• Effective interpersonal and leadership skills.
• Effective organizational skills; attention to detail.
• Ability to consistently meet deadlines.
• Excellent problem-solving skills; ability to resolve issues effectively and efficiently.
• English proficiency is required for this position to effectively communicate with internal and external stakeholders.
• Bilingualism (French and English) may be required depending on the specific role, location, and the needs of the organization.

Benefits

• Flexible remote work options because we value your time and well-being.
• Committed to fostering a culture of growth, where every team member is encouraged to pursue new skills, expand their knowledge, and advance their careers.
• Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.
• Competitive salary, incentive program, and comprehensive benefits package.

Company Description

At BioScript, we're not just a company—we're a fast-growing company always putting patients first. Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey?