[Hiring] Advanced Molecular Imaging Application Specialist @Philips

Role Description

Provide expert remote clinical applications support for the Philips Advanced Molecular Imaging product line, combining strong clinical and product knowledge with exceptional multitasking and customer service to deliver efficient, consistent support that positively impacts customers and patients.

• Providing telephone and remote clinical applications support to internal and external customers for the Philips Advanced Molecular Imaging product line.
• Providing detailed documentation of case notes, product data and patient data in a timely, accurate and confidential manner.
• Driving increased productivity through utilization of remote tools, technical and clinical skill, and optimized solution delivery.
• Multitasking between telephone and multiple software programs, with the soft-skills to deliver a caring, efficient and consistent experience.
• Delivering remote clinical problem solving, solutions, services training, guidance where applicable, and education for Advanced Molecular Imaging solutions.

Qualifications

• 2+ years of experience in advanced molecular imaging, including single-photon emission computed tomography, single-photon emission computed tomography/computed tomography, positron emission tomography, and positron emission tomography/computed tomography with Philips medical devices required.
• Strong knowledge of advanced molecular imaging and anatomy.
• Advanced troubleshooting, clinical support, remote diagnostic, and accurate documentation skills.
• Excellent communication, customer service, independent decision-making, teamwork, and Microsoft Office proficiency.
• At least an associate’s degree and a license or certification in nuclear medicine in good standing.

Requirements

• Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
• Must be able to work flexible hours based on business need.

Benefits

• Eligible to participate in the comprehensive Philips Total Rewards benefits program, which includes:
• Generous PTO
• 401k (up to 7% match)
• HSA (with company contribution)
• Stock purchase plan
• Education reimbursement
• And much more.

Company Description

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.