[Hiring] Access Counselor @Rosecrance Behavioral Health

Role Description

The Access Counselor – Specialized Services plays a key role in coordinating access to care for clients, ensuring timely and effective solutions while supporting business development efforts. Primarily focused on access coordination, this position will contribute to building relationships with referral sources and expanding service opportunities. This position will demonstrate flexibility in meeting the needs of professional sources, collaborate with internal and external stakeholders to identify growth opportunities, and maintain a strong community presence through regular outreach, meetings, and events.

Qualifications

• Bachelor’s Degree in Psychology, Social Work, Counseling & Guidance, Rehabilitation Counseling, Social Work, Vocational Counseling, Pastoral Counseling, Family Therapy, or related field; Masters preferred.
• Illinois Certified Alcoholism and Substance Abuse Counselor (CADC) within 24 months or licensed in Illinois as a LSW or LPC preferred.
• Minimum two years’ behavioral health treatment experience.
• Must qualify as a MHP as defined by the Illinois Department of Mental Health Rule 132.
• Demonstrated clinical competency in assessments and admissions.
• Adequate written skills to accurately complete required documentation within the time frames prescribed.
• Must be emotionally and medically able to perform essential job responsibilities.
• Belief in the mission and vision of Rosecrance.

Requirements

• Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.
• Schedule and conduct assessment interviews with potential clients and their significant others.
• Excellent written and oral communication skills.
• Ability to quickly establish rapport.
• Computer proficiency required.
• Ability to navigate and complete documentation in the electronic healthcare record.
• Ability to accurately complete required documentation within the prescribed time frames.
• Knowledge of accepted assessment techniques.
• Formulate initial diagnostic impression and appropriate recommendations.
• Provide case management and counseling services to assigned patients.
• Utilize intervention skills as required to place the patient at the appropriate level of treatment services.
• Maintain knowledge of community, school, and recovery resources to make appropriate interagency referrals as required.
• Provide networking, linkage, and follow-up with referral sources.
• Ensure that patient service records are maintained consistently with standards, rules, and regulations.
• Work with the treatment team to develop the individual treatment plan and assist the patients with treatment plan objectives.
• Document information in patient service records consistent with rules and regulations.
• Participate in staffing sessions to review patient’s progress and establish future clinical direction.
• Assume on-call responsibilities as scheduled or when necessary.
• Serve as a member of the Access Team and participate in all team meetings and activities.
• Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Ethics.
• Perform all responsibilities in compliance with the mission, vision, values, and expectations of Rosecrance.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, patients, and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned by management.
• As assigned, perform CLIA-waived laboratory testing and related quality control activities in accordance with CLIA requirements, manufacturer instructions, infection control protocols, and organizational procedures.

Benefits

• Medical, dental, and vision insurance (multiple plan options to meet your needs).
• 401(k) with employer match & discretionary contribution.
• Group Life Insurance, LTD, and AD&D.
• Tuition assistance & licensure/certification reimbursement.
• Paid Time Off, sick time, bereavement leave.
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities.
• Discounts at participating retailers.
• Daily pay available through UKG Wallet for financial flexibility.