[Hiring] Academic Detailer Pharmacist @UnitedHealth Group

Role Description

The Academic Detailer Pharmacist will independently engage community-based physicians and medical group administrators in an educational capacity with the goals of:

• Driving adherence to evidence-based medicine guidelines
• Supporting medication adherence
• Supporting prescribing of lower cost alternatives

As part of their daily responsibilities, this individual will work under the guidance and direction of their health plan partner to successfully drive initiatives and engage providers.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Plan weekly activities, summarize outcomes and detail actionable items from activities
• Engage top prescribers through face-to-face visits, telephonic outreach, and fax/mail intervention to provide them with key feedback on their prescribing patterns, including benchmarks against relevant peer groups
• Review prescriber-specific opportunities to improve care on behalf of members
• Develop and manage the client relationship with your health plan partner by employing effective communication, utilizing professional acumen, and incorporating drug expertise
• Apply marketing/consultation techniques in promotion of national practice guidelines for clinical effectiveness and safety
• Participate in the development of reports providing comparative data on prescribing practices
• Participate in the development of outcome reports to track the success of interventions
• Analyze data to track and trend program impact and identify areas of opportunity to improve the program
• Function with high level of urgency in all business responses- internal and external
• Receive training and materials from health plan partners to disseminate to practices, including handouts, provider reports, and other desired collateral
• Provide monthly progress updates during health plan partner hosted meetings
• Provide annual presentation of each year’s activities and outcomes
• Assist with providing data and feedback to truly change provider’s behavior and achieve results
• Build collaborative and trusting relationships with the providers. Work as a clinical liaison between health plan partners and providers
• Maintain confidentiality and use only the minimum amount of protected health information (PHI) necessary to accomplish job related responsibilities
• Actively contribute to staff meetings, quality workgroups, client discussions, and departmental initiatives by sharing insights, best practices, outcomes, challenges, and opportunities to enhance provider engagement and overall effectiveness
• Support formal and informal training, mentoring, and professional development initiatives by developing and delivering educational content, sharing expertise, and fostering growth among peers, providers, clients, and internal partners
• Serve as a clinical resource for provider engagement initiatives by offering subject matter expertise, supporting client priorities, and contributing to departmental goals and OptumRx’s broader clinical strategy

This is a telecommute position, but candidates based in the Philadelphia, PA area will be given preference.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications

• Bachelor of Science in Pharmacy or PharmD
• Current and unrestricted Pharmacist license
• 3+ years of experience as a practicing Pharmacist OR completion of an ASHP-accredited pharmacy residency in one of the following: managed care, ambulatory care or specialty pharmacy
• Experience analyzing and interpreting pharmacy claims data, cost drivers and trends to identify opportunities, support decision-making, and measure outcomes
• Experience working independently in a remote environment while effectively collaborating with cross-functional teams and client stakeholders to achieve shared goals and drive successful outcomes
• Proficient skills in Microsoft Office and Outlook
• Ability to travel locally, up to 25%

Preferred Qualifications

• Experience proactively outreaching to providers or provider offices on pharmacy recommendations and topics
• Experience driving change through collaboration with providers and their staff
• Experience giving formal presentations
• Academic Detailing experience
• Managed care or PBM experience
• Solid clinical knowledge and experience collaborating with providers to recommend or promote clinically appropriate and cost-effective care
• General pharmacy/PBM, medical practices business understanding related to prescribing
• Understanding of clinical quality programs (i.e. CMS STAR Ratings, NCQA/HEDIS, PQA)
• Understanding of pay-for-performance programs, ACOs and other performance/quality-based initiatives

Competencies

• Demonstrated record of being a self-starter, with a solid independent work drive
• Habitual use of metrics in daily work
• Effective communication skills (phone, email, written communication and documentation)
• Effective organizational skills
• Effective interpersonal skills, ability to establish and build new relationships from scratch

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.