[Hiring] Website Coordinator @Turnitin, LLC

Role Description

We are seeking a skilled and experienced Website Coordinator to maintain content on our websites and contribute to the continuous optimization of our web presence. The Website Coordinator plays a critical role in the Web Strategy and Operations team, a part of the Digital Marketing team. The Web Strategy and Operations team supports both marketing and the wider Turnitin organization (i.e. internal clients) globally. You will work collaboratively with cross-functional teams, contributing to Turnitin’s revenue targets by providing a first-class digital marketing service that meets and exceeds the expectations of colleagues and customers.

Responsibilities:

• Web Content Support:
  • Utilize content management systems (CMS) to upload, format, organize and publish web content.
  • Regularly update and maintain the content on the website to ensure accuracy and relevance.
  • Support content authors with content entry questions or issues.
  • Implement on-page SEO best practices to improve organic search visibility.
  • Stay informed about SEO trends and implement strategies to enhance website ranking and performance.
• Analyze & Experiment:
  • Collaborate with cross-functional teams to gather information and insights for content creation.
  • Monitor website analytics to track the performance of content and identify areas for improvement.
  • Support with reporting on key performance indicators (KPIs) related to web content and SEO, including the design and creation of reporting dashboards.
• Collaboration and Communication:
  • Work closely with the in-house design and web development teams to ensure a seamless and user-friendly experience on the website.
  • Participate in development sprints as a QA resource to ensure content and SEO are not negatively impacted.
  • Support global stakeholders by acting as a point of contact for the Web Strategy and Operations team and escalate as needed.

Qualifications

• Minimum of 3 years experience with website content and reporting support.
• Excellent organizational and project management skills.
• Strong communication, project management and collaboration skills with internal and external stakeholders.
• A team player with a customer-centric focus while able to work independently.
• Moderate understanding of front-end development such as HTML and CSS.
• Knowledge of SEO best practices and experience with SEO tools.
• Working knowledge of global data privacy regulations (GDPR and CCPA).
• Familiarity with content management systems (e.g., WordPress, Drupal, Contentful, Pardot). Experience with Crownpeak/FirstSpirit a plus.
• Basic understanding of web design principles and UX/UI concepts.
• Experience with Google Analytics 4 (GA4), including ad-hoc reports and event tracking configuration. Working knowledge of Google Looker Studio (Data Studio) a plus.

Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off
• Self-Care Days
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.

Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.