Role Description
The Web Content Manager maintains the website for an office within the Department of Health and Human Services (HHS).
-
Maintains the content of the website: creates, edits, updates, and publishes customer approved pieces of content using a Content Management System (CMS).
-
Manages a web ticketing system to ensure timely completion and resolution of all requests.
-
Coordinates the development of new pieces of content, including text and graphics in consultation with Communications staff.
-
Identifies content that is out of date for revision.
-
Coordinates closely with federal staff to publish certain pages, troubleshoot, and identify solutions.
-
Optimizes content to be search engine friendly.
-
Regularly tests site functionality, initiates corrective actions, and recommends user interface enhancements based on User Experience (UX) design methodologies.
-
Develops and maintains a taxonomy drawn from content objectives and ensures all website pages are tagged with relevant keywords and themes.
-
Tracks and collects site performance metrics using web analytics tools, analyzes web statistics, and provides recommendations to improve the reach and effectiveness of the website.
-
Develops performance measures and produces periodic site performance reports.
-
Develops and maintains processes and procedures.
-
Develops and executes a website redesign in coordination with federal staff.
-
Maintains current knowledge of relevant technologies as needed.
-
Participates in special projects as required.
Please note: This position is 100% remote and temporary, with an estimated duration of 3 months.
Qualifications
-
3-5 years of web content management experience with a BA/BS Degree.
-
Excellent writing and communication skills; journalism or strategic communications experience/background preferred.
-
Experience developing web content based on customer objectives.
-
Strong knowledge of modern CMS, preferably Drupal.
-
Working knowledge of web analytics tools such as Google Analytics and ability to track metrics across different platforms.
-
Experience using image editing and publishing software, including Adobe Create Suite products.
-
Strong understanding of web technologies (HTML, CSS, JavaScript), and UX design.
-
Experience with MS Excel, including constructing pivot tables and producing charts.
Requirements
-
This position requires a Public Trust or the ability to obtain one.
Benefits
-
Growth: AI-powered career tool that identifies career steps and learning opportunities.
-
Support: An internal mobility team focused on helping you achieve your career goals.
-
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.
-
Flexibility: Full-flex work week to own your priorities at work and at home.
-
Community: Award-winning culture of innovation and a military-friendly workplace.
Company Description
We are GDIT, a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government, defense, and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber, and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.