Role Description
The VP of Growth will own how the company acquires, converts, and retains customers, building a genuinely AI-native growth organization within a physical infrastructure business.
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Reporting to the COO.
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Define what the brand stands for and why households or small businesses should switch.
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Ensure the brand message resonates across all platforms.
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Build a scalable growth system and efficiently grow a pipeline.
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Transition from field-heavy to primarily digital while retaining the human touch.
What You'll Own
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Product Marketing:
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Own positioning, messaging, and value proposition across all segments, cities, and countries.
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Drive pricing and packaging strategy.
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Design go-to-market plans for new offerings and expansions.
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Translate customer insight into actionable positioning for the commercial organization.
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Own the B2B and SMB narrative and roadmap alongside consumer strategy.
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AI-Native Growth:
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Lead the transition to a digital-first, AI-powered acquisition engine.
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Define and build AI-native capabilities for segmentation, acquisition, and retention.
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Own the full acquisition funnel, setting and managing CAC, conversion, and payback targets.
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Define metrics and accountability structure for growth performance.
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Commercial Direction and Enablement:
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Set strategic direction for sales and enablement across core markets.
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Own the roadmap from field-heavy to digital-first.
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Connect marketing, sales, and customer experience.
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Brand and Retention:
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Own the brand as the company scales.
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Drive retention and churn strategy in partnership with customer experience.
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Orchestrate customer marketing: onboarding, upsell, advocacy, and referral.
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Team and Operating Rhythm:
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Inherit a marketing, brand, and sales organization and raise its ceiling.
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Own the operating rhythm: planning, budget ownership, and performance management.
Qualifications
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10+ years in growth or product marketing, at least 5 leading a team.
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Deep product marketing expertise: owned positioning, pricing/packaging, and go-to-market launches.
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Experience in high-volume B2C categories: subscription, telco, utilities, fintech, or retail.
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Experience carrying a revenue or CAC number, with close collaboration with sales teams.
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Built AI-powered growth systems: automated funnels, predictive models, intelligent segmentation.
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Strong analytical skills β comfortable with funnel data and explaining CAC/LTV with numbers.
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Fluent Spanish and professional English; LatAm-based and bicultural preferred.
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Comfortable being hands-on at the leadership level.
Requirements
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Not looking for a CMO focused mostly on brand; this role requires commercial depth.
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Not seeking someone to manage AI vendors instead of building AI capability in-house.
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Not looking for someone needing a stable, well-defined playbook.
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Not exclusive experience in mature markets with established digital acquisition infrastructure.
Why This Role
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Join a business with real traction and real customers.
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Genuine scope: marketing, commercial direction, pricing, and brand all under one leader.
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Structured handover and onboarding with the outgoing growth leader.
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Direct line to the executive team, with the ability to shape strategy.