[Hiring] TikTok Shop & Affiliate Operations Manager @Pearl

Role Description

This role is focused on managing TikTok Shop affiliate operations and supporting the backend processes that drive creator partnerships and campaign execution. You will oversee the full lifecycle of affiliate creators—from outreach and onboarding to contract management and performance tracking—within a fast-paced, Slack-first environment.

The position is highly execution-driven and requires strong organizational skills, attention to detail, and the ability to manage multiple workflows simultaneously. You will work closely with an Israel-based team while coordinating with US stakeholders, making time zone alignment and responsiveness critical.

This is a high-ownership role best suited for someone who is proactive, reliable, and comfortable operating independently with minimal supervision.

Your Impact

• Ensure the smooth execution of TikTok Shop affiliate operations by maintaining organized workflows, timely creator coordination, and seamless communication across stakeholders.
• Directly impact campaign efficiency, creator activation speed, and overall operational reliability.
• Manage contracts, track deliverables, and maintain backend systems to reduce friction across workflows and enable the team to scale operations effectively.
• Contribute to maintaining strong client satisfaction through responsive communication and consistent follow-through on requests.

Core Responsibilities

• TikTok Shop Affiliate Management – 45%
  • Source and onboard creators as affiliate partners.
  • Negotiate pricing, deliverables, and partnership terms with creators.
  • Ensure contracts and agreements are executed before activation.
  • Track active partnerships and follow up on deliverables.
  • Manage creator profiles and sample coordination workflows.
• TikTok Shop Back-Office Operations – 25%
  • Manage product listings, order coordination, and daily shop operations.
  • Monitor shop performance and flag issues proactively.
  • Maintain accurate records of creator activity and contracts.
  • Ensure workflows and documentation are up to date.
• Client Communication and Request Handling – 15%
  • Respond to client requests via Slack in a timely and professional manner.
  • Resolve inquiries independently when possible.
  • Escalate issues with context when necessary.
  • Maintain a strong presence in client-facing communication channels.
• Vendor and Creator Coordination – 10%
  • Coordinate timelines for content delivery and campaign launches.
  • Manage outreach and onboarding of new creators.
  • Track and log all vendor communications.
• Administrative and Team Support – 5%
  • Maintain organized documentation across all workstreams.
  • Support internal team coordination as needed.
  • Keep task tracking systems and tools updated.

Qualifications

• 2+ years of experience in affiliate operations, influencer marketing, or e-commerce operations.
• Strong experience managing creator or vendor relationships.
• Fluent, professional English (written and verbal).
• Ability to work within Israel time zone overlap (non-negotiable).
• Strong organizational skills with high attention to detail.
• Proven ownership mindset and ability to work independently.
• Excellent communication skills in fast-paced, remote environments.

Nice-to-Haves

• Direct experience with TikTok Shop or affiliate platforms.
• Background in influencer marketing or creator economy.
• Experience handling contracts or vendor agreements.
• Experience working in global or distributed teams.

Tools Proficiency

• Must-Haves (Required)
  • Slack
  • Google Workspace (Docs, Sheets, Slides)
• Nice-to-Haves (Preferred)
  • Notion
  • TikTok Shop back-office tools
  • Influencer platforms (e.g., Upfluence, Modash)
  • CRM or outreach tools

Benefits

• Competitive Salary: Based on experience and skills.
• Remote Work: Fully remote—work from anywhere.
• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting.
• Generous PTO: In accordance with company policy.
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees.
• Direct Mentorship: Guidance from international industry experts.
• Learning & Development: Ongoing access to resources for professional growth.
• Global Networking: Connect with professionals worldwide.

Our Recruitment Process

• Application
• Screening
• Skills Assessment
• Top-grading Interview
• Client Interview
• Job Offer
• Client Onboarding

Ready to Join Us?

If this role aligns with your skills and goals, apply now to take the next step in your journey with Pearl.