[Hiring] Technical Product Marketing Intern @Bask Health

Role Description

We're looking for a Technical Product Marketing Intern to support technical product messaging, research, launches, and customer education across Bask Health's software platform. This internship is designed for someone interested in the intersection of technology, software development, business, and marketing.

• Gain hands-on experience learning how technical software capabilities are positioned, explained, and introduced to customers.
• Help communicate how merchant tools, website creation, clinical and pharmacy workflows, AI-enabled features, analytics, and monetization capabilities work and what problems they solve for customers.
• Work with product marketing and collaborate with product managers, software engineers, AI engineers, data stakeholders, sales, and customer success.
• Research technical product functionality and translate findings into accurate, understandable customer-facing materials.
• Develop messaging for AI-enabled features, analytics tools, workflow automation, APIs, integrations, and other technical platform capabilities.
• Create technical feature descriptions, product overviews, demonstrations, educational materials, and launch communications.
• Organize technical details into documents for sales, customer success, and marketing teams.
• Research competing AI, analytics, automation, and technical SaaS platforms.
• Prepare technical product launch materials, track deliverables, and coordinate feedback from relevant stakeholders.
• Assist with customer education resources that explain how technical features can be used in practical business workflows.
• Maintain technical messaging libraries, competitive research, launch documents, and educational resources.
• Support the review of product claims to ensure materials accurately describe available functionality.
• Analyze customer feedback and product adoption information to identify opportunities for clearer technical messaging.
• Contribute ideas for improving product demonstrations, feature explanations, and educational materials.

Qualifications

• Currently pursuing a degree, recently graduated, or developing early professional experience in Marketing, Computer Science, Information Systems, Business, Data Analytics, Engineering, or a related field, or equivalent practical experience.
• Strong interest in technical product marketing and software technology.
• Strong written communication skills.
• Ability to explain technical concepts clearly.
• Curiosity about how software products work.
• Interest in AI-enabled software, analytics, or technical SaaS products.
• Basic understanding of software concepts or willingness to learn.
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Ability to complete assignments within agreed deadlines.
• Comfortable working with spreadsheets, presentations, and written documents.
• Ability to communicate professionally with technical and nontechnical stakeholders.
• Willingness to ask questions when technical details are unclear.
• Ability to incorporate feedback and improve work.
• Comfortable collaborating with cross-functional teams.
• Ability to work independently on clearly defined assignments.
• Interest in understanding customer needs and technical use cases.
• Ability to learn new software tools quickly.
• Strong analytical thinking and problem-solving skills.
• Commitment to accurate and responsible technical communication.
• Initiative and willingness to take ownership of assigned projects.

Requirements

• Coursework in computer science, data analytics, software engineering, or information systems.
• Academic or personal projects involving AI or machine learning.
• Familiarity with large language models and generative AI applications.
• Basic understanding of APIs and software integrations.
• Familiarity with SQL or structured data.
• Experience working with analytics dashboards or business intelligence tools.
• Interest in workflow automation and AI agents.
• Experience writing technical documentation or tutorials.
• Familiarity with B2B SaaS business models.
• Experience conducting technical product research.
• Previous marketing, product management, or technical internship experience.
• Familiarity with GitHub or developer documentation.
• Experience using Notion, Figma, Canva, or related collaboration tools.
• Understanding of customer onboarding and product adoption.
• Familiarity with technical product launches.
• Interest in healthcare technology or telehealth platforms.
• Experience creating technical presentations or demonstrations.
• Understanding of data privacy and responsible AI principles.
• A portfolio of technical writing, software projects, or relevant coursework.
• Interest in pursuing a career in technical product marketing.