Role Description
We're looking for a Go-to-Market Strategy Intern to support market research, competitive analysis, customer segmentation, and go-to-market planning across Bask Health's software platform. This internship is designed for someone interested in business strategy, technology, product marketing, and how software companies identify and reach customers.
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Gain hands-on experience researching markets, evaluating commercial opportunities, and supporting the planning behind product launches and customer acquisition initiatives.
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Help the team understand which customer segments may benefit from different platform capabilities and how those capabilities should be communicated.
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Work with product marketing and collaborate with product managers, sales, growth marketing, customer success, finance, and other internal stakeholders.
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Research market opportunities and organize information to help the team make better commercial decisions.
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Research the needs of entrepreneurs, e-commerce businesses, healthcare providers, and organizations interested in launching telehealth businesses.
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Identify business challenges, purchasing considerations, and product requirements that influence customer decisions.
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Conduct competitive research on telehealth infrastructure, B2B SaaS, e-commerce enablement, and related software markets.
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Compare competitor positioning, target audiences, product offerings, and publicly available commercial information.
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Organize findings into market research reports, competitive summaries, spreadsheets, and presentations.
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Support customer segmentation research by identifying differences between potential customer groups.
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Assist with preparing go-to-market plans for new product capabilities, including research, target audiences, messaging considerations, and launch deliverables.
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Collaborate with sales teams to understand customer objections, purchasing motivations, and common questions.
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Work with customer success teams to gather insights about customer adoption, business challenges, and product value.
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Research potential distribution channels, partnerships, and customer acquisition approaches.
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Support the preparation of strategic presentations and internal planning documents.
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Track launch initiatives and organize information about project timelines, stakeholders, and deliverables.
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Gain exposure to how SaaS companies think about customer acquisition, activation, retention, and expansion.
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Assist with reviewing available performance data and summarizing trends that may inform future marketing initiatives.
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Learn how product marketing, sales, and growth teams coordinate to introduce software products to different audiences.
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Contribute ideas, test assumptions through research, and present findings to relevant team members.
Qualifications
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Currently pursuing a degree, recently graduated, or developing early professional experience in Business, Marketing, Economics, Finance, Strategy, Analytics, or a related field, or equivalent practical experience.
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Strong interest in go-to-market strategy and technology businesses.
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Strong analytical thinking and problem-solving skills.
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Ability to research markets and organize information.
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Strong written and verbal communication skills.
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Ability to summarize complex findings clearly.
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Comfortable working with spreadsheets and presentations.
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Basic understanding of business and marketing concepts or willingness to learn.
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Interest in customer segmentation and market research.
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Ability to work with qualitative and quantitative information.
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Strong attention to detail and accuracy.
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Good organizational and time management skills.
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Ability to complete assignments within agreed deadlines.
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Willingness to ask questions and seek clarification.
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Ability to incorporate feedback and improve work.
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Comfortable collaborating with cross-functional teams.
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Ability to work independently on clearly defined research projects.
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Interest in understanding customer needs and purchasing decisions.
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Willingness to learn B2B SaaS business models.
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Ability to identify patterns and communicate insights.
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Curiosity about competitive positioning and commercial strategy.
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Initiative and ownership of assigned responsibilities.
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Adaptability in a changing work environment.
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Commitment to producing accurate, well-supported research.
Nice to Have
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Coursework in business strategy, economics, marketing, or market research.
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Previous internship or project experience involving business analysis.
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Academic projects involving market sizing or competitive analysis.
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Familiarity with B2B SaaS business models.
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Understanding of customer acquisition and retention.
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Experience using Excel or Google Sheets for analysis.
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Familiarity with customer segmentation concepts.
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Interest in e-commerce and direct-to-consumer business models.
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Experience researching technology companies or software markets.
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Familiarity with go-to-market planning and product launches.
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Understanding of sales funnels and conversion metrics.
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Experience preparing business presentations or research reports.
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Familiarity with Google Workspace, Microsoft Office, or similar tools.
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Experience using CRM or marketing analytics tools.
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Interest in healthcare technology and telehealth platforms.
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Familiarity with competitive intelligence research.
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Experience participating in business case competitions.
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Experience running a small business or entrepreneurial project.
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Basic understanding of pricing and packaging concepts.
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Interest in pursuing a career in product marketing, growth, or commercial strategy.