[Hiring] Social Media Manager + Administrative Assistant @Winning Assistants

Role Description

We are looking for a proactive and detail-oriented Social Media Manager + Administrative Assistant to support both marketing and patient scheduling operations. This role is ideal for someone who thrives in a fast-paced, independent work environment and can manage multiple responsibilities with minimal supervision.

Key Responsibilities

• Marketing & Social Media Management
  • Build on an existing content library (emails + post ideas provided)
  • Schedule and publish content across platforms
  • Engage with followers, comments, and messages
  • Repurpose raw video content (educational + adjustment videos)
  • Cross-post using automation tools

  Platforms Managed:

  • Instagram
  • Facebook
  • TikTok
  • YouTube
  • LinkedIn
  • Google Business Profile
• Phone Handling & Appointment Scheduling
  • Answer inbound calls professionally
  • Schedule patient appointments
  • Manage follow-ups during busy patient hours
  • Handle increased call volume as marketing efforts grow

  Note: No sales or outbound calling required (all calls are administrative)

• EHR Clinical Note Input
  • Input clinical notes into an EHR system (from handwritten notes)
  • Review notes for accuracy and completeness
  • Prepare documentation for provider signature
• Additional Responsibilities
  • Long-form video editing (Riverside platform preferred)
  • Create short-form video clips for social media
  • Superbill generation for insurance reimbursement
  • General administrative support as needed

Qualifications

• Strong social media management and scheduling experience
• Multi-platform expertise (IG, FB, TikTok, YouTube, LinkedIn)
• Experience with Jane EHR or similar EHR systems
• Excellent phone communication and customer service skills
• Video editing and content repurposing (Riverside is a plus)
• Strong organizational and administrative skills

Requirements

• Ability to work independently with minimal supervision
• Proven social media management experience
• EHR experience (Jane preferred or similar)
• Strong phone handling and scheduling skills
• Comfortable managing multiple responsibilities
• Video editing/content repurposing skills
• Highly reliable and organized

Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.