[Hiring] Social Media Manager @Cielo

Role Description

The Social Media Manager is responsible for delivering high-impact social media activity across a portfolio of client accounts. Working closely with the Global Social Media Director within the Brand team, this role owns the day-to-day delivery of social strategy, content, paid campaigns, community engagement, and performance reporting.

Operating in a fast-paced and collaborative environment, the Social Media Manager will manage social media programmes end-to-end, including:

• Shaping campaign approaches and content strategies
• Hands-on execution and optimization
• Acting as the primary client contact for social media activity
• Ensuring campaigns are delivered to a high standard
• Aligning with broader employer brand, marketing, and recruitment priorities

Success in this role requires a strong balance of strategic thinking, data-driven decision making, and practical delivery, alongside the ability to build trusted client relationships and contribute to the overall growth and innovation of the social media offering.

Qualifications

• Bachelor’s degree in Marketing, Communications, or related field (or equivalent experience)
• 6+ years of experience managing social media programmes for large brands, agencies, or complex organisations
• Proven experience delivering both organic and paid social media campaigns across multiple platforms
• Strong background in content strategy and campaign delivery, including editorial planning and multi-channel storytelling
• Experience managing social media activity across global markets with an understanding of cultural and platform differences
• Demonstrated ability to analyse campaign performance data and translate insights into strategic recommendations
• Experience managing stakeholder relationships and presenting strategy and results to senior leaders
• Ability to balance strategic thinking with hands-on execution in a fast-paced environment
• Knowledge of talent acquisition, human resources and recruiting best practices, with heavy focus on digital and social integration
• Proven ability to create, lead and deliver high-level social media strategies and campaigns
• Exceptional and influential presentation skills
• Excellent organizational skills with the ability to be a self-starter and manage multiple projects

Requirements

• Strong experience across organic and paid social media
• Clear understanding of how organic and paid work together
• Solid grounding in content strategy, editorial planning, and multi-channel storytelling

Benefits

• Remote role for candidates based in the USA only
• Regular Full-Time (40 hours per week)