[Hiring] Social Media Community Assistant @Bluemoso

Role Description

BlueMoso is hiring on behalf of a client for a sharp, attentive Social Media VA to be the daily presence behind 2 to 3 clients across LinkedIn, Instagram, Facebook, TikTok, and YouTube. If you’re the kind of person who notices the comment that needs a reply, catches the DM that’s actually a sales lead, and keeps engagement moving without being reminded, this role was built for you. This is a community assistant role, not a content creation role. The job is to be present, attentive, and consistent.

Key Responsibilities

• Social Media (Primary)
  • Move social content from Notion into each client’s scheduling tool or post directly to platform (LinkedIn, Instagram, Facebook, TikTok, YouTube).
  • Post content in real time when native posting is required (Stories, Reels with specific music, etc.).
  • Monitor client inboxes across all assigned platforms.
  • Respond to comments on client posts in each client’s voice, using voice guides and AI tools.
  • Reply to DMs and flag anything that needs the client’s or team’s attention.
  • Track mentions and tags; engage where appropriate.
  • Execute outbound engagement strategies: targeted likes, thoughtful comments, and connection requests on behalf of clients.
  • Document interactions and flag opportunities (sales leads, PR risks, partnership inquiries).
• Data Collection & Reporting
  • Pull metrics and engagement data from social platforms on a regular schedule.
  • Maintain client reporting spreadsheets and dashboards.
  • Support the team with research tasks as needed.
• Team Participation
  • Join internal and all-team meetings during working hours.
  • Stay available on Slack throughout your working hours.
  • Communicate consistently with account leads about client activity, questions, and concerns.

Qualifications

• Be an active reader, ideally of fiction. Involvement in BookTok or regular use of GoodReads is a strong fit for our main client.
• Have 2+ years of social media experience, ideally in an agency or working across multiple clients simultaneously.
• Write in strong English and match different brand voices so your comments sound like a real person, not a bot.
• Be comfortable using Google Workspace (Docs, Sheets, Slides) as part of your daily workflow.
• Be a power user on LinkedIn, Instagram, Facebook, TikTok, and YouTube. Not just familiar. Fluent.
• Use generative AI tools (Claude, ChatGPT, etc.) actively and comfortably as part of how you work.
• Be available 7:00am to 11:00am US Eastern, Monday to Friday, consistently, plus 30 minutes on weekend days within the same window.
• Have reliable internet, a quiet work environment, and a computer powerful enough to handle video calls while running a VPN.
• Exercise discretion and steady judgment: you’ll be representing clients in public spaces.

Nice to Have

• Experience with social media scheduling or listening tools (Hootsuite, Sprout Social, Later, Loomly).
• Working familiarity with Notion for project management.
• Experience working with US-based teams and clients.

Who You Are

• Detail-oriented and organized: nothing falls through the cracks on your watch.
• Proactive: you flag things before being asked and suggest solutions, not just problems.
• Adaptable: you can shift between multiple client voices without losing the thread.
• Steady under pressure: client-facing work requires composure and good judgment.
• A clear communicator who keeps the team informed without needing to be chased.

Benefits

• A fast-paced, collegial remote environment with a truly global team spanning LA, the Philippines, Europe, and South America.
• The opportunity to learn from marketing practitioners with 20+ years of experience.
• Real client exposure across multiple industries and brand voices.
• $5/hr weekdays and $6/hr for weekend time (up to 30 min Sat/Sun/holidays).
• 13th month bonus every December for VAs based in the Philippines.

How to Apply

To be considered, send all of the following:

• Resume and LinkedIn profile.
• Availability confirmation: Your time zone, confirming you can work 7:00am to 11:00am US Eastern, plus 30 minutes on weekend days.

Applications missing any of the above will not be reviewed.