[Hiring] Senior Paid Media Specialist @Torchbox Ltd

Role Description

We are looking for a Senior Paid Media Specialist to join our award-winning team on a 12-month fixed-term contract. You’ll be supporting the planning, implementation, and reporting of pay-per-click (PPC) and paid social media campaigns for some of the very biggest charities and NGOs.

• Setting up, managing, and optimising paid search and paid social campaigns, primarily across Google Ads and Meta Ads.
• Monitoring campaign performance, identifying opportunities for improvement, and making informed decisions about budgets, targeting, and optimisation.
• Managing day-to-day activity across multiple client accounts, balancing competing priorities and deadlines.
• Working directly with clients, joining meetings, discussing campaign performance, and responding to queries.
• Analysing campaign data using GA4, platform reporting, and spreadsheets to understand what's working and where we can improve.
• Producing accurate, insightful reports that explain results clearly and offer useful recommendations.
• Collaborating with Paid Media Account Managers and colleagues across the team to deliver effective campaigns.

Qualifications

• Proven hands-on experience managing and optimising PPC campaigns in Google Ads, alongside experience delivering paid social campaigns, particularly through Meta Ads.
• Experience working in a digital marketing agency or an in-house digital marketing role within the charity/nonprofit sector.
• Confidence working directly with clients or internal stakeholders, communicating results and making recommendations.
• Experience managing multiple campaigns, accounts, or projects at the same time.
• A good understanding of campaign performance metrics, tracking, and reporting, including experience using GA4.
• Strong numerical skills and confidence working with campaign budgets and performance data.
• Excellent attention to detail, clear written communication, and the ability to manage your own workload.

Benefits

• Become a co-owner of Torchbox, shape our success and share in the rewards.
• Work with awesome clients doing rewarding, purposeful work.
• Competitive salary + annual review + bonuses.
• Ethical pension scheme, with a 6% contribution from Torchbox.
• 27 days holiday, plus public holidays.
• Fully remote, hybrid, office full-time, whatever works for you.
• Training and conference budget to discover new ideas.
• Paid time off to volunteer for causes that matter to you.
• Health schemes and access to mental health support.
• Electric car salary sacrifice scheme (UK only).
• Wellness programme and cycle-to-work scheme, alongside other lovely things that are good for you and the environment.
• Some pretty epic socials (virtual and in-person), weekly free veggie lunches in the office, and a bunch of other cool stuff we’d love to tell you about.

Company Description

We’re the leading digital marketing agency for UK and international nonprofits. We’re proud to provide digital marketing services to the NHS, Breast Cancer Now, MSI Reproductive Choices, Disasters Emergency Committee, MND Association, Mind, Diabetes UK, MS Society, Oxfam GB, and many more charities and organisations around the world. This is a great time to join Torchbox.

Our diverse team of over 120 people is mostly UK-based but with a significant presence in Manila as well as a network of people around the world. We are on a mission to set a new standard for a purpose-led business. Torchbox is 100% employee-owned - everyone is a co-owner from day one and we are building an amazing, progressive ownership and learning culture.