Role Description
The Senior Competitive Intelligence & Market Strategy Consultant is a strategic leader within the Growth organization responsible for identifying, assessing, and executing revenue growth opportunities across emerging markets, credit unions, and banking segments. This role drives enterprise-wide go-to-market strategies by leveraging competitive intelligence, market research, industry trends, and deep client and prospect discovery and optimization to align business opportunities with organizational growth objectives.
As a key partner to executive leadership, this individual unifies competitive intelligence, industry and market insights, client and prospect performance indicators, and cross-functional collaboration to develop data-driven growth strategies that strengthen sales effectiveness, improve client retention, accelerate market penetration, and enhance organizational readiness in an evolving financial services landscape.
Day in the Life
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Direct establishment and ongoing support for strategic initiatives within the Growth organization.
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Serve as a cross-functional change agent across the company, collaborating with multiple internal partners, including Product, Marketing, Technology, Sales, Client Growth, Project Delivery, Service, Finance, and other interdepartmental teams.
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Create and promote a collaborative work environment where knowledge and skills are shared.
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Exhibit proficient mastery of all Velera products and technology solutions.
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Conduct market research and analysis of emerging markets, identifying trends, opportunities, and risks.
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Understand the banking and credit union market and leverage competitive market intelligence.
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Track, analyze, and activate competitive intelligence, maintaining a comprehensive repository of vendor activity, industry shifts, partner feedback, win/loss analyses, and buyersβ decision drivers.
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Lead Veleraβs market intelligence and competitive insights function.
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Partner with executive leadership to identify emerging opportunities and competitive threats.
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Ensure cross-channel alignment and cohesive strategy execution.
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Serve as a senior subject matter expert on competitive analysis, industry benchmarks, and strategic market positioning.
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Deliver executive-level recommendations to improve positioning, pricing models, sales strategies, and product differentiation.
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Partner with Growth leaders to operationalize insights that strengthen competitive performance.
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Oversee creation of strategic sales enablement tools.
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Lead and conduct virtual and on-site diligence to uncover prospecting pain points and sales opportunities.
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Accompany client-facing teams for prospect meetings to gather information about prospects' business.
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Serve as an educational resource and Subject Matter Expert (SME) on market strategy.
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Gather and maintain competitive intelligence to educate clients and co-workers.
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Evaluate and understand market and industry changes and significant events.
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Identify and implement new distribution strategies to expand market reach.
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Participate in various meetings, conferences, and presentations as assigned.
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Identify and establish strategic partnerships with key stakeholders.
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Assist in creating revenue models for clients, prospects, and the organization.
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Leverage knowledge of the strategic planning process.
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Collaborate with product development teams to determine financial products and services.
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Develop and maintain processes, policies, and practices within the Growth organization.
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Develop and implement key performance indicators (KPIs) to monitor success.
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Provide training and support to internal teams on operating in emerging markets.
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Serve as initiative leader for major, mission-critical change events.
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Perform other duties as assigned.
Qualifications
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Bachelor's degree in Business Administration, Finance, related field, or equivalent combination of education and experience required.
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Seven (7) years experience in banking or credit union card processing with product and line of business expertise required.
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Five (5) years in a senior or subject matter expert position.
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Experience related to market expansion, financial distribution channel optimization, or similar field preferred.
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Experience with sales automation software preferred.
Benefits
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Competitive wages
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Medical with telemedicine
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Dental and Vision
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Basic and Optional Life Insurance
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Paid Time Off (PTO)
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Maternity, Parental, Family Care
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Community Volunteer Time Off
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12 Paid Holidays
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Company Paid Disability Insurance
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401k (with employer match)
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Health Savings Accounts (HSA) with company provided contributions
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Flexible Spending Accounts (FSA)
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Supplemental Insurance
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Mental Health and Well-being: Employee Assistance Program (EAP)
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Tuition Reimbursement
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Wellness program