[Hiring] Senior Manager, Salesforce & ServiceNow Marketing Alliance Leader @Genesys

Role Description

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data, and AI to help organizations deliver more personalized service, improve operational efficiency, and build stronger customer relationships.

Help build, support, and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

This job description is a template for job requisitions; please make sure to update according to the position you are hiring for.

Qualifications

• 10+ years of progressive B2B marketing experience, including strategic alliances, partner marketing, or enterprise technology marketing
• Demonstrated success leading complex global marketing alliance or go-to-market strategies across organizations and regions
• Proven ability to influence senior leaders and drive strategic alignment in highly matrixed organizations
• Strong business acumen with experience translating partner strategy, customer needs, and performance data into marketing priorities and investment decisions
• Deep expertise in B2B demand generation, account-based marketing, digital campaigns, content strategy, and pipeline development
• Strong experience developing joint go-to-market programs with enterprise technology partners and managing marketing investments
• Experience with Salesforce, ServiceNow, or comparable enterprise cloud platform ecosystems
• Excellent executive communication, strategic planning, and program leadership capabilities

Requirements

• Experience leading joint go-to-market strategies with Salesforce and ServiceNow
• Experience partnering with global system integrators
• Bachelor's degree in Marketing, Business, or a related field; MBA or relevant advanced degree preferred
• Experience operating across global markets and partner ecosystems

Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments

Compensation

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$130,500.00 - $229,500.00