[Hiring] Senior Manager, Market & Customer Intelligence @Medtronic

Role Description

Medtronic’s Enterprise Accounts & Integrated Health Solutions (EA&IHS) focuses on transforming healthcare through long-term partnerships that go beyond devices—bringing together services, solutions, digital tools, and data. Within this space, the Senior Manager, Market & Customer Intelligence plays an important role in turning strategy into action.

In this role, you will lead and scale a high-impact intelligence program across Medtronic EurAsia. The role focuses on transforming market and customer insights into actionable, decision-ready intelligence, while embedding a unified capability across countries and functions. It also bridges business objectives and AI-driven data solutions, translating commercial needs into actionable data insights. The position offers strong visibility and impact on customer engagement, portfolio decisions, and regional strategy. This is a remote role, but you must be willing to travel across the Western Europe region 20–30% of the time.

• Lead and own the Market & Customer Intelligence Program, translating pilot learnings into a scalable operating model and governance framework
• Drive the 12–18-month rollout roadmap across functions, countries, and use cases
• Run monthly, quarterly, and annual intelligence cycles, synthesizing inputs into clear, actionable insights
• Integrate signals from multiple sources into coherent, decision-ready narratives
• Ensure high-quality standards, consistency of frameworks, and relevance to business decisions
• Drive adoption across teams through enablement, support, and stakeholder engagement
• Track KPIs, identify gaps, and continuously improve processes to establish the capability as a trusted enterprise asset

Qualifications

• Advanced degree in business, healthcare, economics, engineering, or a related field
• Significant experience in strategy, intelligence, consulting, commercial operations, or healthcare transformation
• Proven track record of leading large, cross-functional and multi-country programs
• Strong understanding of AI-driven analytics, machine learning concepts, and data management principles (e.g., data lakes/warehouses)
• Excellent strategic thinking, with the ability to translate business needs into AI-enabled solutions and clear, structured insights
• Strong stakeholder management skills, with experience influencing senior leaders and scaling initiatives from pilot to business-as-usual; fluent in English (additional languages are a plus)

Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package
• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• Pay range / Rango salarial / Intervalo salarial / Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik:
  • Germany: 105,600.00 EUR - 158,400.00 EUR
  • Ireland: 102,400.00 EUR - 153,600.00 EUR
  • Italy: 81,600.00 EUR - 122,400.00 EUR
  • Netherlands: 104,080.00 EUR - 156,120.00 EUR
  • Portugal: 66,400.00 EUR - 99,600.00 EUR
  • Spain: 79,200.00 EUR - 118,800.00 EUR
  • United Kingdom: 84,800.00 GBP - 127,200.00 GBP
• This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).