[Hiring] Senior Manager, Commerce Strategy @Monks

Role Description

The Sr Manager, Commerce Strategy leads the day-to-day commerce relationship and growth agenda for one or more of Monks' most important client businesses. This is a role for a strategic thinker with a high degree of ownership, the analytical skills to turn raw retail and advertising data into decisions, and the intellectual flexibility to keep pace with a fast-changing commerce environment. The team you'll work within demonstrates expertise in:

• World-class ability to build client, retailer and platform relationships
• An exceptional track record of driving year-over-year growth on client businesses
• Fearless ability to tell data-driven stories and extract key insights
• Building and presenting high-impact business reviews and growth plans to senior-level clients
• Full-funnel command of the Amazon ecosystem across Sponsored Products, Sponsored Brands, Sponsored Display, Amazon DSP, and Amazon Marketing Cloud, extended to other retail media networks

Responsibilities

• Own the day-to-day commerce strategy for your accounts: build annual growth plans, promotional calendars and go-to-market and product launch plans that ladder to client business goals.
• Work with Advertising Managers (activation team) to design the ad strategy (setting budget allocation, bidding and targeting approaches across Sponsored Products, Sponsored Brands, Sponsored Display and Amazon DSP).
• Connect advertising to retail fundamentals: partner with clients and internal teams on catalog and detail page health, retail readiness, pricing, promotions, inventory and supply chain considerations that make or break performance.
• Own daily and weekly client interaction: facilitate client calls and meetings, handle one-off requests and share performance details with clear next steps.
• Build and present monthly and quarterly business reviews that tie advertising and retail performance to the client's commercial outcomes.
• Analyze data from Amazon Vendor and Seller Central, consoles and measurement platforms to identify growth opportunities and craft targeted recommendations.
• Create and maintain sales and inventory forecasts, and flag risks to revenue or delivery early.
• Support negotiations and joint business planning with Amazon and other retail partners on the client's behalf, and help resolve operational, logistical and business escalations.
• Be the internal champion for your client's goals, coordinating closely with account, advertising, content, Investment and Data & Measurement teams.
• Use AI-enabled tools to accelerate research, competitive and category analysis, plan building and reporting.
• Mentor and support junior team members, and help onboard new clients and vendors.
• Implement process improvements and support scalability initiatives across the Commerce practice.
• Package learnings into case studies, best practices and client-facing POVs with cross-functional teams.
• Contribute to the culture of the Media Strategy department and the agency by being curious, thoughtful and fearless.

Qualifications

• 5+ years of relevant experience in commerce, retail media, retail operations or business management/consulting, with a proven track record of delivering results.
• 3+ years of hands-on experience with Amazon Vendor Central and/or Seller Central.
• Experience with promotion planning, pricing, inventory management and retailer negotiations.
• Highly analytical, able to create targeted recommendations from raw data.
• Demonstrated ability to present to and earn the trust of senior leaders, and to build and manage relationships across client and retailer organizations.
• A self-starter who manages multiple projects at once with very high standards for your work.
• Comfortable in an ambiguous, fast-paced environment: figuring it out and adapting as you go.
• Comfortable with data analysis and eager to adopt AI-enabled ways of working.
• Excellent problem-solving, critical thinking, and written and verbal communication skills.
• Willingness to support and mentor team members, and the desire to grow as a leader.
• Not afraid to defect from the status quo in order to make our clients and company more successful.
• BA or equivalent with emphasis on marketing, advertising, or business.
• Occasional travel required.

Benefits

• Excellent, full coverage medical, dental, and vision insurance
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
• Authentic commitment to DEI efforts and sustainable growth.