Role Description
Weβre looking for a strategic and data-driven Senior Promotions Director to lead our efforts in maximizing the effectiveness of our promotional strategy, maximizing player engagement and loyalty whilst constantly optimizing for investment efficiency. In this high-impact role, youβll oversee the development and execution of personalized, cross-channel promotional strategies that deepen customer relationships, deliver excitement to the user base and drive lifetime value.
-
Deliver and manage the execution of a coherent promotional strategy, effectively balancing engagement and retention through data-driven reinvestment.
-
Constantly optimize against the significant monthly budget, ensuring the right players are receiving the right level of investment.
-
Be a thought leader in customer segmentation strategy and execution.
-
Present, deliver insights and engage with senior and executive leadership; translating insights into repeatable playbooks.
-
Develop and own an always-on test & learn roadmap, establishing frameworks for accurately measuring success and iterating upon learnings.
-
Drive the PrizePicks brand forward with exciting, engaging promotions that deliver brand loyalty and advocacy.
-
Work and build ways of working with key collaborators and stakeholders; primarily with CRM, Analytics, Game Operations, Marketing and Programmatic Promotions.
-
Ensure all promotions meet regulatory and compliance standards, particularly in a highly regulated DFS/gaming environment.
-
Lead and develop a high-performing team, driving a culture of accountability, experimentation and learning.
Qualifications
-
8+ years of experience in Retention or Revenue Operations, with at least 3 years in a leadership role.
-
Deep understanding of customer segmentation, lifecycle stages, and promotional best practices.
-
Proven experience managing and optimizing a large budget.
-
Strong analytical skills with the ability to interpret data and turn insights into action.
-
Experience in a mobile-first, fast-paced consumer technology or gaming environment strongly preferred.
-
Familiarity with regulatory and compliance considerations in gaming, fantasy sports, or sports betting is a plus.
-
Excellent communication and cross-functional leadership skills.
-
Industry and/or existing organic interest in the PrizePicks product desirable.
Requirements
-
While we prefer candidates based in Atlanta, we are open to qualified applicants from anywhere in the U.S. and are willing to consider remote candidates.
Benefits
-
Company-subsidized medical, dental, & vision plans
-
401(k) plan with company match
-
Annual bonus
-
Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)
-
Generous paid leave programs, including 16-week paid parental leave and disability benefits
-
Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
-
Company-wide in-person events and team outings
-
Lifestyle enhancement program
-
Company equipment provided (Windows & Mac options)
-
Annual performance reviews with opportunities for growth and career development