[Hiring] Senior Digital Marketing Manager @Ume Intelligence

Role Description

We are seeking a commercially minded, tech-fluent Senior Digital Marketing Manager to own end-to-end multi-channel marketing operations for our multi-location brand clients.

• Commercial Account Leadership & Communication: Act as the primary operational partner for assigned US multi-location accounts. Lead weekly client reviews, deliver data-backed performance reports, and communicate business impact directly to executive stakeholders.
• Multi-Channel Growth Operations: Build, launch, and optimize campaigns across paid search (Google Ads), local search/SEO (Google Business Profile, Apple Maps), CRM/retention funnels, and social platforms.
• Third-Party Delivery (3PD) Merchandising: Optimize digital storefronts, promotional calendars, and menu visibility across delivery marketplaces (DoorDash, Uber Eats, Grubhub) to drive incremental profitable orders.
• AI-Native Workflow Execution: Systematically leverage generative AI models and automation workflows (Claude, ChatGPT, Midjourney, custom scripts) across copy variations, competitor intelligence, reporting, and operational sprint tasks.
• Data Synthesis & Business Impact: Track conversion metrics, ROAS, CAC, and store-level demand drivers. Transform messy multi-unit data into clear commercial insights and proactive optimization plans.
• Cross-Disciplinary Coordination: Partner closely with internal technical teams, engineering workflows, and client leadership to ensure seamless marketing calendar execution and zero promotional downtime.

Qualifications

• 3–5+ years of hands-on experience driving multi-channel digital marketing operations (paid search, local search/listings, delivery aggregators, and CRM).
• Prior experience in a tech company, high-growth startup, or fast-paced digital agency environment.
• Proven track record managing client-facing relationships with US-based stakeholders, including leading live meetings and presenting data-heavy performance updates.
• Relevant academic grounding (Engineering, Economics, Mathematics, or Business). An MBA from a premier program (e.g., IIMs, ISB, or equivalent) is an advantage, but exceptional demonstrated analytical capability and commercial impact take precedence over credentials.

Requirements

• Commercial & Technical Fluency: Comfort with data structures, spreadsheets, unit economics, and modern software tools. You understand how marketing levers impact store-level P&Ls and inspect data directly instead of waiting on someone else to pull a report.
• Practical AI & Automation Mastery: Daily operational comfort with LLMs and AI tools (prompt architecture, data synthesis, rapid drafting) to accelerate execution velocity without sacrificing quality.
• Disciplined Project Management: Proficiency with modern sprint tracking and project management tools (ClickUp, Asana, etc.) with meticulous attention to detail and SOP integrity.
• Executive-Level Communication: Flawless written and verbal English communication, suitable for presenting directly to US brand executives and operators.

Nice to Have

• Direct experience running promotions, menu management, and listings on DoorDash, Uber Eats, or Grubhub.
• Background in multi-unit retail, franchise networks, or restaurant food & beverage operations.
• Familiarity with listing automation platforms (e.g., Yext, BrightLocal) and advanced CRM workflows (e.g., Klaviyo, HubSpot).

Workspace & Connectivity Requirements

• High-speed, reliable home internet connection available (minimum 200 Mbps with a secondary backup connection).
• Dedicated, quiet, distraction-free remote home office setup for professional video conferencing.

How Performance Is Measured

• Commercial Lift & Client Outcomes (35% Weight): Success is evaluated on genuine client growth, not activity volume or campaigns launched.
• Operational Accuracy & Detail Rigor (30% Weight): Precision is non-negotiable; small mistakes directly impact store-level P&Ls and brand trust.
• Customer Centricity & Forward-Deployed Leadership (20% Weight): Proactive issue resolution and consistently high client satisfaction ratings.
• Dependability & Execution Velocity (15% Weight): 100% schedule consistency during US Pacific core hours and measurable delivery speed gains powered by our internal technology stack.

Benefits

• Competitive Full-Time Compensation: Stable, competitive monthly base salary benchmarked for high-performing talent.
• Meaningful Equity Participation: Opportunity to earn stock options and hold real equity upside in a venture-backed, high-growth US company as we scale.
• Paid Time Off & Holidays: Generous paid annual leave plus observed US national holidays.
• High Leverage, Low Bureaucracy: Work with an agile, senior team where your work directly impacts company growth, with minimal meetings and zero political bloat.
• Continuous Technical Growth: Direct immersion in cutting-edge marketing science, proprietary automation tools, and the latest enterprise AI workflows.