[Hiring] Senior Digital Experience Manager @Xsolla

Role Description

We are looking for a Senior Digital Experience Manager to own how the experience runs and improves day to day:

• Planning and shipping launches
• Keeping publishing fast and reliable
• Continuously making the site more engaging and effective

You will be the operational bridge between various teams and will turn business priorities into web experiences that scale.

Responsibilities

• Web Strategy and Optimization
  • Execute and continuously optimize web strategy across xsolla.com and all subsites.
  • Find and act on opportunities to improve engagement, site effectiveness, and user experience.
  • Use analytics, UX feedback, and user-journey insights to prioritize improvements.
  • Turn business priorities into clear, actionable web initiatives.
• Web Operations and Publishing
  • Own day-to-day web operations and publishing workflows.
  • Run launch execution, release readiness, and ongoing site updates.
  • Manage intake, prioritization, and delivery of marketing, launch, and go-to-market web requests.
  • Keep a clear, shared view of active web initiatives and priorities.
• CMS and Platform Operations
  • Act as operational lead for the CMS and publishing systems behind xsolla.com.
  • Work hands-on: build, update, and publish directly in the CMS.
  • Partner with Product on template improvements and contributor workflows.
  • Keep templates, metadata, SEO implementation, and UX standards consistent.
  • Support migrations and help the web ecosystem scale operationally.
• Lead Generation and Website Workflows
  • Own operational outcomes for go-to-market and lead-generation workflows.
  • Resolve issues directly or coordinate with Marketing Operations and Salesforce admins.
  • Keep systems aligned with Marketing, Sales, Events, and campaign execution.
• Cross-functional Leadership
  • Be the go-to web lead for Integrated Marketing and go-to-market stakeholders.
  • Run recurring syncs, launch planning, and implementation alignment.
  • Align day-to-day execution with platform capabilities and the Product roadmap.
• UX and Analytics
  • Provide UX feedback and user-journey recommendations across web initiatives.
  • Work with Design and Product to improve information architecture, navigation, usability, and conversion flows.
  • Partner with SEO, Analytics, and DataOps to track engagement and surface optimization opportunities.
  • Monitor traffic, engagement, conversion, booking performance, and publishing velocity.

Qualifications

• 6–8+ years in web, digital experience or website operations roles.
• At least 2–3 years leading cross-functional launches or running a large multi-site website.
• Hands-on experience running a CMS and publishing workflow at scale.
• Technical web fluency: able to troubleshoot and identify issues.
• Experience with digital asset management (DAM) and content governance.
• Working knowledge of marketing and lead-generation tooling such as Salesforce, Pardot, and Chili Piper.
• A strong UX eye and comfort using analytics to find problems and prove improvements.
• Proven ability to lead cross-functional launches and keep stakeholders aligned.
• Clear written and verbal communication skills.

Benefits

• 100% company-paid medical, dental, and vision plans.
• Unlimited Flexible Time Off.
• Personalized career roadmap for each employee.
• Investment in professional development through training and educational opportunities.
• Supportive environment prioritizing physical, mental, and emotional well-being.