[Hiring] Senior CX Marketing Consultant @Huble

Role Description

As a Senior CX Marketing Consultant, you are the catalyst for client growth, playing a pivotal role in transforming their digital marketing performance. You'll work with senior stakeholders to design, implement, and aggressively optimise digital programs, leveraging HubSpot and complementary platforms to achieve tangible, measurable growth. This role is for a marketing leader who solves complex challenges and connects business strategy directly to marketing technology execution.

• Strategy & Consulting
  • Act as the trusted expert to uncover and clarify the path forward for clients.
  • Conduct deep industry and competitive research to understand market trends, competitor landscapes, and critical opportunities for clients.
  • Lead dynamic discovery sessions and workshops to collaboratively define client needs, processes, core goals, and success criteria.
  • Architect marketing processes and digital marketing strategies and execution plans.
  • Provide strategic guidance across key domains, including digital marketing, demand generation, lead nurturing, brand strategy, and lead scoring.
  • Translate complex or ambiguous requirements into actionable strategies with measurable outcomes.
• Technology Operation and Delivery
  • Serve as the client’s strategic advisor and help them strategy into action by designing and operating the systems that enable them to execute at scale.
  • Operate and manage HubSpot Marketing & Content Hub features such as emails, landing pages, forms, CTAs, blogs, social media, ads, and reporting tools.
  • Operate complementary platforms and app partners such as DemandBase and other Martech tools.
  • Develop and implement marketing data requirements, personalisation logic, and marketing reporting frameworks.
  • Provide the marketing business requirements for data migrations and imports.
  • Conduct proof-of-concept exercises to test campaigns and strategies.
• Data, Reporting & Analytics
  • Develop and maintain integrated reporting across technology solutions.
  • Build dashboards that measure KPIs, performance, and ROI.
  • Analyse reports to generate insights and make actionable recommendations.
  • Support evolution of marketing goals and forecasts based on results.
  • Drive excellence in reporting through deep knowledge of HubSpot reporting capabilities and marketing analytics best practices.
• Quality Assurance & Change Management
  • Own the quality gate by monitoring, performing and facilitating the adoption of new strategies and systems.
  • Lead and facilitate User Acceptance Testing (UAT) of marketing processes and campaigns based on documented user stories and acceptance criteria.
  • Conduct peer reviews for quality assurance and coordinate client demonstrations.
  • Develop and execute change management and adoption strategies for the marketing processes and tech stack.
  • Create and maintain change management materials and training documentation.
  • Monitor adoption and usage through reports and analytics to identify areas for improvement.
• Proactive Collaboration & Delivery
  • Host internal and external workshops and meetings to align stakeholders.
  • Collaborate with specialist roles to deliver complete, integrated solutions.
  • Contribute proactively to project planning, identifying dependencies, resources, and timelines.
  • Take ownership of relevant metrics, including accurate documentation and timesheet recording to enable performance tracking.
  • Achieve 100% of Huble’s chargeable target for your role.
• Innovation
  • Continuously track and master the latest industry strategies, emerging technologies, and process innovations in digital marketing and transformation.
  • Proactively contribute to Huble's internal knowledge base, helping to evolve our propositions, frameworks, and best practices.
  • Lead by example by training and upskilling peers on new tools, emerging AI capabilities, and innovative methodologies.
  • Build your personal professional profile within the HubSpot ecosystem by contributing to thought leadership.
• Scoping & Commercial Partnership
  • Partner with Account Directors to translate complex challenges into clear, achievable, and commercially viable solutions.
  • Participate in pre-sales discovery workshops to deeply uncover client challenges and strategic needs.
  • Identify opportunities and solutions aligned with client objectives, budgets, and timelines.
  • Assist in defining scope, estimating effort, and identifying dependencies.
  • Contribute to Statements of Work (SOWs), ensuring that assumptions, risks, and dependencies are clearly communicated.
  • Support the handover process to the delivery teams, sharing the finalized solution design, context, assumptions, and risks.
  • Continuously refine scope and estimates through progressive elaboration as project details evolve.

Qualifications

• 7+ years of dedicated experience in digital marketing strategy and execution.
• Documented success delivering large-scale, complex marketing programs for enterprise clients.
• Strong understanding of digital strategy, demand/lead generation, campaign execution.
• Hands-on experience with major CRM and/or marketing platforms: HubSpot, Salesforce, Microsoft Dynamics, or equivalent.
• Preferred, but not required: Degree or Diploma in Marketing, Brand Strategy or related discipline.

Requirements

• Strategic & Analytical Thinker: Ability to distill ambiguity into clarity.
• Proactive & Self Driven: Work proactively to anticipate needs and follow up.
• Adaptive & Change Champion: Comfortable navigating shifting scopes and evolving client needs.
• Exceptional Communicator & Facilitator: Adept at hosting engaging workshops and discovery sessions.
• Collaborative Team Player: Value collective success and collaborate seamlessly.

Benefits

• Access to top-tier training, certifications, and leadership opportunities.
• Part of an international, innovative team, collaborating with experts across multiple global markets.
• Enjoy the freedom of working remotely within the country of employment.
• Get enrolled in the Company’s Auto Enrolment pension after 3 months.
• Become eligible for the company healthcare scheme after 12 months of service.
• Set up a comfortable home office with a dedicated budget for a desk and chair.
• Choose between a MacBook or Windows Laptop, along with a monitor and mouse as your IT equipment.
• Take advantage of 22 annual leave days, in addition to Public and Banking Holidays.
• Enjoy flexibility to accommodate personal needs.
• Huble Swag - Show off your Huble pride with our awesome swag.

Company Description

Huble is a global HubSpot, AI, marketing, and creative consultancy - and HubSpot’s 2024 Global Partner of the Year. We help mid-market and enterprise businesses move faster, adapt smarter, and innovate freely by building their business around HubSpot’s CRM platform. With more than 175 specialists across eight countries, we combine strategy, creativity, and technology to help organisations transform how they attract, engage, and delight their customers.