[Hiring] Senior Affiliate Operations Manager @Influencer

Role Description

The Senior Affiliate Operations Manager is responsible for building and managing the operational backbone of Influencer’s Commerce division. This role owns the end-to-end execution of affiliate and social commerce infrastructure across networks and platforms, ensuring seamless integration, accurate tracking, and scalable performance delivery.

• Build the operational backbone of a new Commerce division
• True cross-platform performance exposure
• Work with top global brands at enterprise scale

Measures of success – In the first few months, you would have:

• Embedded into the Commerce team and built strong working relationships across Strategy, Sales, Client Services, Paid Media, and Finance.
• Gained hands-on familiarity with our core platforms and tools including Impact, CJ, Rakuten, TikTok Shop, YouTube Shopping, Meta Commerce, and internal reporting systems.
• Completed a structured audit of at least one active affiliate or commerce program to understand current setup, tracking, and operational workflows.
• Supported the activation or optimisation of a live program, contributing directly to a seamless client-facing execution.
• Identified early opportunities to improve tracking clarity, workflow efficiency, or platform integrations bringing proactive recommendations to the team.
• Built confidence in how Influencer’s Affiliate Engine operates and how your role underpins enterprise-level delivery.

Qualifications

• 3+ years experience in affiliate, ecommerce, performance marketing, or social commerce operations.
• Hands-on experience managing affiliate networks such as Impact, CJ, Rakuten, Awin or similar.
• Direct exposure to platform-native commerce environments (e.g. TikTok Shop, YouTube Shopping, Meta Commerce), preferably including merchant setup or backend operations.
• Strong understanding of tracking, attribution, pixel implementation, and commission structures.
• Experience working within DTC brands, affiliate agencies, social commerce teams, or platform-side commerce operations.
• A systems mindset. Able to build scalable workflows rather than operate tactically.
• Comfort operating as a senior individual contributor, taking ownership without requiring constant direction.
• High attention to detail, strong problem-solving skills, and the ability to troubleshoot technical issues across multiple platforms.

Requirements

• Own the operational management of affiliate and social commerce platforms including Impact, CJ, Rakuten, TikTok Shop, YouTube Shopping, and Meta Commerce.
• Lead merchant onboarding, product feed integrations, tracking setup, and backend configuration across all commerce environments.
• Ensure accurate tracking, attribution, and commission implementation, proactively identifying and resolving discrepancies.
• Execute commission structures, offer updates, and incentive changes in collaboration with Strategy.
• Support seamless activation of newly sold commerce programs, translating commercial scope into clean, scalable platform execution.
• Maintain strong working relationships with affiliate networks and platform representatives to troubleshoot issues and unlock efficiencies.
• Partner cross-functionally with Strategy, Paid Media, Client Services, and Finance to protect margin, ensure reporting accuracy, and support enterprise delivery.
• Contribute to the documentation and evolution of operational playbooks that scale Influencer’s Affiliate Engine.

Benefits

• Medical Benefits through Insperity
• Wellbeing support including EAP & Mental Health cover
• 401K with match opportunity
• 22 days of Paid Time Off (+ Federal Holidays which can be flexed to your needs)