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Retention Marketing Manager @Full Funnel Growth

[Hiring] Retention Marketing Manager @Full Funnel Growth

Jan 25, 2025 - Full Funnel Growth is hiring a remote Retention Marketing Manager. đź’¸ Salary: unspecified. đź“ŤLocation: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are seeking a Retention Marketing Manager who will be responsible for developing Email & SMS campaigns that drive acquisition, retention, personalization, loyalty, and long-term relationships for fast growing brands on Shopify.

  • Own Email & SMS/MMS campaign calendar planning & workflow for eComm clients
  • Curate campaign context, content and call-to-actions by putting together briefs for the creative & copy teams to design into
  • Review these Email & SMS designs and provide teams with feedback based on best practices, engagement data and testing responses
  • Responsible for compiling, scheduling & sending all campaigns, flows & transactional emails directly in Klaviyo
  • Collaborate with performance marketing teams including eCommerce, Paid Media, Retail, & B2M to develop CRM strategies that align with client goals
  • Monitor campaign, flow and transactional Email/SMS performance and use data-driven insights to optimize future campaigns
  • Innovate, design, test and execute subscriber growth campaigns across all digital touch points (paid and unpaid) in order to drive a healthy acquisition strategy
  • Ideate loyalty and retention touch-points and/or programs to enhance customer LTV for an omni-channel experience
  • Create regular reports (weekly, monthly, annually) and dashboards to track KPIs related to engagement and conversion of all email & sms campaigns

Qualifications

  • 3-5 years proven experience in CRM management, marketing automation, Email/SMS or a related role within a D2C omni-channel vertical
  • Bachelor’s Degree in Marketing, Business or related field
  • Candidate must have a proven track record in digital project management and ability to engage and manage needs from senior stakeholders
  • Strong organization and presentation skills for briefing creative teams with a particular aptitude for synthesizing complex material so that it is clear, meaningful and actionable to a variety of stakeholders
  • Proficiency in using CRM software (ideally Klaviyo) and other performance marketing automation tools
  • Solid understanding and experience in personalization (CRM) and segmentation marketing
  • Aptitude to thrive in a fast-paced and rapidly changing environment

Company Description

We are a full stack growth marketing agency with in-house designers, developers, and marketers. We create and execute on strategies that work.

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Back to Remote jobs  >   Marketing
Retention Marketing Manager @Full Funnel Growth
Marketing
Salary đź’¸ unspecified
Remote Location
USA
Job Type unspecified
Posted Jan 25, 2025
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️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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