[Hiring] Marketing Operations Manager @SkinSpirit
Apr 04, 2025 - SkinSpirit is hiring a remote Marketing Operations Manager. đź’¸ Salary: $115,000 - $130,000. đź“ŤLocation: USA.
Role Description
The Marketing Operations Manager plays a critical role within the marketing team, focused on optimizing the efficiency and effectiveness of marketing processes, technology, and metrics. This role ensures strategies are executed smoothly and performance is measured accurately.
- Bridges the gap between marketing and other departments, such as Clinic Operations and IT, to maintain a cohesive approach to market engagement.
- Expertise in marketing technology, analytics, and process management is essential for driving the continuous improvement of marketing efforts and contributing to the overall success of the organization.
What You’ll Do
- Lead recurring reviews of marketing automation processes with internal stakeholders and functional leaders to identify areas for improvement, optimization, and innovation.
- Track, analyze, and report on marketing campaign performance to inform strategic decisions.
- As the marketing technology subject matter expert, configure and manage the software stack to ensure seamless execution of campaigns and strategies, including workflow and automation setup, fields/forms customization, system-wide rules configuration, website content updates, and user roles/permissions setup.
- Evaluate, engage, and manage consultants who are software subject matter experts when additional configuration support is required.
- Translate business needs into system requirements and ensure that these are clearly communicated to and understood by IT, consultants, and/or software vendors.
- Develop and execute test plans to ensure newly implemented features are functioning as intended.
- Provide training and mentoring to marketing staff on best practices and using new features.
- Monitor system performance, quickly identify and resolve software/process problems, and provide regular system performance trend reports.
- Proactively evaluate upcoming software releases for potential impacts to production environment and new feature adoption opportunities, obtain stakeholder alignment on the most impactful features, and lead the testing and implementation of any new features.
- Maintain a prioritized list of SkinSpirit specific feature requests submitted to software vendors and negotiate the business case for them to be built.
- Project manage the implementation of any new software, including evaluation, contract negotiation, implementation, and ongoing renewals.
- Ensure compliance with data privacy regulations and other relevant regulatory requirements such as ADA and monitoring best practices with marketing operations.
- Collaborate with cross-functional teams to align marketing initiatives and facilitate continuous improvement (for example: Clinic Operations, Information Technology, Learning & Development).
- Ongoing optimization of the marketing software budget by managing licenses, usage, and value for investment ensuring spending is aligned with strategy and objectives.
- Conduct market research and competitive analysis to stay ahead of industry trends and inform marketing strategies.
Qualifications
- Bachelor’s degree required.
- 3+ years of work experience in marketing technology software design, development, implementation, and/or support.
- Experience managing the configuration of a variety of marketing technologies including Hubspot, Webflow, Google Analytics, Google Tag Manager, Osano, EventBright, and other modern marketing platforms.
- Experience with multi-unit business models including but not limited to healthcare, MedSpa, and brick-and-mortar retail a plus.
- Experience project managing marketing tool implementations from beginning to successful completion.
- High proficiency with Excel, Power BI, and/or other business intelligence tools to discover impactful process insights and evaluate system performance.
- Detail-oriented with excellent problem-solving and organizational skills.
- Excellent verbal and written communication skills with the ability to influence others.
- Ability to be efficient and productive in a fast-paced environment.
- Ability to work independently and as part of a team.
- Consistently demonstrates good judgment, strong character, ethics, and high standards of performance.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Occasionally stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, knee, crouch or crawl, talk and hear.
- Occasionally lift and/or move up to 20 pounds.
Compensation Range
$115,000 - $130,000*
*Compensation will be determined based on a candidate's skills, experience, location, etc.
Notice for Applicants
SkinSpirit participates in E-Verify; To learn more please visit E-Verify.gov - Employee Rights and Responsibilities.
SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
$115,000 - $130,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 04, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
