Role Description
The Channel Manager β Social is responsible for delivering high-quality paid social activation across assigned clients. This role owns day-to-day execution, optimization, and performance management across social platforms, ensuring campaigns align to approved media plans, enterprise standards, and evolving channel best practices.
Channel Managers operate as hands-on execution leaders and trusted client partners, translating strategy into precise social activation. They work under the guidance of the Channel Director β Social and support the development of Social Coordinators.
What Youβll Do
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Social Execution & Performance Ownership
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Execute and optimize paid social campaigns across platforms and formats.
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Own in-platform setup, including audiences, bidding, pacing, creative rotation, and measurement alignment.
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Monitor performance and adjust investment based on efficiency and effectiveness goals.
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Ensure activation adheres to enterprise standards, brand safety, and data quality requirements.
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Support adoption of new features, formats, and automation workflows.
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Lead complex and HVC paid social campaigns, acting as the paid social extension for client teams.
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Client & Strategy Partnership
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Partner with Client Strategy to ensure social activation mirrors approved plans.
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Translate performance data and creative insights into optimization recommendations.
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Participate in client conversations as an execution authority.
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Surface risks, opportunities, and platform changes proactively.
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Lead client paid social conversations, serving as the primary subject matter expert and strategic authority on social platforms, activation, and performance.
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Channel Collaboration & Capability Building
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Support Social Channel Managers and Coordinators through task guidance and QA.
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Contribute to documentation, testing efforts, and evolving activation standards.
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Collaborate with Analytics to support learning and optimization.
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Responsible for mentoring and supporting assigned channel managers and coordinators in their channel growth.
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Champion knowledge sharing across the paid social team, proactively distributing platform updates, best practices, test learnings, and performance insights to drive collective expertise and consistency.
Qualifications
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Bachelorβs degree in marketing, advertising, business administration, or a related field is preferred.
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5+ years of experience in paid social or performance media activation.
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Hands-on experience across major social platforms.
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Strong analytical and problem-solving skills.
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Experience presenting performance insights and creative learnings to clients.
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Ability to mentor and support junior team members.
Company Description
Goodway Group is one of AdAge's 2025's BEST PLACES TO WORK! As an independent and remote-first media and marketing services firm with a 90+ year history, Goodway Group has the security of an established company combined with a start-up feel.
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Leading data-driven and technology-enabled digital media and marketing services firm.
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Diverse team of digital strategists, media practitioners, technologists, and data scientists.
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Honored as a multiyear winner in Ad Age Best Places to Work.
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Recipient of Ad Exchanger's Best Use of Technology by an Agency Award.
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Two MarTech Breakthrough Awards.
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Certified service partner to The Trade Desk.