[Hiring] Operations Supervisor @Doneverse

Role Description

The Digital Marketing Team Leader is responsible for managing, mentoring, and driving the performance of a team of digital marketers. The ideal candidate is highly organized, metrics-driven, and skilled in either website/funnel building or social media management. This role involves overseeing task execution, ensuring quality output, optimizing workflows, and supporting team growth while maintaining high client delivery standards.

Key Responsibilities

• Team Leadership & Performance Management
  • Lead and manage a team of Digital Marketing Specialists, ensuring performance targets and KPIs are consistently met.
  • Conduct regular performance reviews, coaching, and skills development sessions.
  • Monitor daily outputs, timelines, and productivity to ensure high-quality execution.
  • Identify performance gaps and implement corrective action plans when needed.
  • Foster a results-driven team culture with accountability, ownership, and continuous improvement.
• Digital Marketing Oversight
  • Oversee and review digital marketing deliverables to ensure alignment with brand, strategy, and client expectations.
  • Provide expert guidance in either:
    • Website/Funnel Building (WordPress, ClickFunnels, Kajabi, GoHighLevel, or similar), or
    • Social Media Strategy & Management (content planning, analytics, optimization).
  • Support the team with troubleshooting, creative direction, and technical problem-solving.
• Workflow & Project Management
  • Assign and manage workload across the team to balance capacity and deadlines.
  • Improve and optimize internal processes, SOPs, and quality checkpoints.
  • Liaise with cross-functional teams (copywriting, design, accounts) to ensure seamless execution.
  • Track work progress through project management tools (e.g., Asana, ClickUp, Trello).
• Client & Stakeholder Alignment
  • Ensure timely and accurate delivery of client requests.
  • Act as an escalation point for client concerns or technical challenges.
  • Collaborate with leadership to update strategies, refine workflows, and enhance client experience.

Qualifications

• Minimum 3+ years of experience in digital marketing.
• At least 1–2 years of leadership or supervisory experience in a digital or creative team.
• Strong working knowledge of either:
  • Website/Funnel building (WordPress, ClickFunnels, Leadpages, Kajabi, GoHighLevel, etc.) OR
  • Social media strategy, execution, and analytics.
• Demonstrated ability to drive performance and manage a team in a fast-paced environment.
• Strong understanding of digital marketing fundamentals: branding, content, SEO basics, funnels, paid ads basics (a plus but not required).
• Excellent communication, coaching, and conflict-resolution skills.
• Highly organized, detail-oriented, and confident in managing deadlines.
• Ability to thrive under pressure while maintaining a positive, solution-oriented attitude.

Benefits

• 100% permanent work-from-home setup.
• Work with a high-performing, supportive team.
• Opportunity to lead a growing digital marketing department.
• Career advancement, training, and professional development.
• Competitive compensation package.