[Hiring] Member Marketing Operations Specialist @Carrot Fertility

Role Description

The Member Marketing Operations Specialist supports the execution of Carrot’s global member lifecycle communications across channels such as email and SMS. In this role, you will:

• Build campaigns in Blueshift
• Manage audience segmentation
• Perform campaign QA
• Ensure accurate delivery of member communications at scale

Success in this role means delivering reliable, high-quality campaigns that reach millions of members while maintaining an uncompromising attention to detail. You will partner closely with Lifecycle Marketing, GTM, and Data teams to translate campaign strategies into operational execution. This role offers the opportunity to work at the intersection of marketing, technology, and data while helping scale communications across Carrot’s rapidly growing global member base.

Qualifications

• 1-2 years of experience in marketing operations, lifecycle marketing, email marketing, or a similar campaign execution role
• Experience building and executing campaigns in a marketing automation platform such as Blueshift, Braze, Iterable, or Salesforce Marketing Cloud
• Unparalleled attention to detail and ability to manage audience segmentation, campaign setup, and QA processes accurately and consistently

Requirements

• Experience working with customer data platforms or marketing automation tools such as Blueshift
• Familiarity with audience segmentation logic and working with large-scale member or customer datasets
• Experience supporting multilingual or international marketing campaigns
• Experience collaborating cross-functionally with lifecycle marketing, product, and data teams
• Familiarity with campaign QA workflows and operational processes within a marketing organization

Benefits

• Holistic Total Rewards package designed to support employees in all aspects of their life inside and outside of work
• Health and wellness benefits
• Retirement savings plans
• Short- and long-term incentives
• Parental leave
• Family-forming assistance
• Competitive compensation package
• Starting base salary for this position will range from $62,000.00 - $73,000.00

Company Description

Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, Carrot’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve all populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational carrier care, and menopause. Carrot offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, Carrot supports members and their families through many of the most meaningful moments of their lives.