[Hiring] Member Communications Specialist @Prime Therapeutics

Role Description

The Member Communications Specialist is responsible for the development of routine and complex member material initiatives. This position will develop relationships with key partners inside and outside of Prime and will focus on flawlessly executing and improving the end-to-end communication development process for internal and externally focused member communication initiatives.

• Coordinate the development of tactical member communications (letters, postcards, flyers, emails, etc.) using job tracking tool, while completing jobs on time and on budget; prepare presentations for meetings and client use; present information to internal clients on conference calls or in person
• Collaborate with internal and external clients in person, virtually, or through digital tool such as Health Plan Client Portal, to apprise of timelines, solicit feedback and receive approval of member communications
• Identify, establish and maintain key internal relationships, including the assigned Client Engagement team, to increase business acumen and awareness, collect Client Specific Information, learn about Prime products, understand issues, and support the delivery of Prime and our client's member communication priorities and requests
• Translate client requests, interests or priorities into marketing strategy briefs for either member or Business to Business (B2B) marketing materials
• Partner with Prime Creative Services to edit presentations, charts/graphs and member-facing member communication collateral to ensure messaging is customized to needs of specific clients for use in client meetings or member mailings
• Provide project management for both routine and complex member communication jobs for assigned clients; develop timelines, track complete list and ensure on time delivery of all member material jobs for assigned clients
• Develop thorough understanding of the end-to-end member communication development process (including data and printing); proactively manage timelines, milestones or risks and ensure necessary partners and leadership are informed as appropriate
• Participate in cross functional projects that may extend outside department
• Other duties as assigned

Qualifications

• Bachelor's degree in marketing or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
• 3 years of work experience in marketing, public relations or advertising agency roles
• Must be eligible to work in the United States without the need for work visa or residency sponsorship

Requirements

• Strong verbal and written communication skills
• Ability to meet deadlines
• Strong interpersonal skills, with the ability to effectively facilitate meetings, resolve conflict, build consensus, establish rapport and collaborate effectively across departments
• Organization and prioritization skills, strong attention to detail, and the ability to simultaneously manage multiple projects, under pressure and strict timeframes, without compromising quality

Preferred Qualifications

• Work experience in Pharmacy Benefit Management (PBM) or health care industry
• Work experience with CMS, Medicare and regulations

Compensation

Potential pay for this position ranges from $53,000.00 - $85,000.00 based on experience and skills.

Company Description

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.

• We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
• Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
• Positions will be posted for a minimum of five consecutive workdays.